United Kingdom
Review of Royal Mail
“Couldn’t deliver because of inaccessibility”
Don’t lie, you haven’t delivered because you haven’t the staff. All roads are clear and our house is accessible. Royal Mail used to be the best but now you pay a premium for a service that is no better than the worst courier! Pathetic!
Review of Royal Mail
“Couldn’t deliver because of inaccessibility”
Don’t lie, you haven’t delivered because you haven’t the staff. All roads are clear and our house is accessible. Royal Mail used to be the best but now you pay a premium for a service that is no better than the worst courier! Pathetic!
Review of Opticron
Another fast and brilliant delivery from the supplier that seems to care. Quite an old fashioned concept!
Review of Millets
What a joke company. Ordered shoes online, received confirmation but then order was cancelled by Millets 5 minutes later because of no stock. Now I’m waiting 5 to 7 days for a refund. I’m not a bank, I’m a customer!
Now they have the audacity to write a generic reply below suggesting that they really care. Just refund my money, you have all the details!
Reply from Millets
Hello Tim,
Thank you for taking the time to contact us with your review and for bringing this to our attention.
I am sorry to hear that you have not received your order as expected.
I can see that your refund was issued on December 11th. It usually takes 3-5 working days for the banks to process this back to your account.
If you wish for us to look into the issues that you have raised we would be more than happy to do so.
You can email us at customercare@millets.co.uk
Please include your order number, full name, and billing address with a brief description of any issues raised.
Regards,
Debbie,
Millets Online Reviews Team.
Review of Opticron
Quick delivery. Items just as ordered. Top company for service and products.
Review of CGX UK
Reply from CGX UK
Good Morning,
Thank you for your review, we are happy that you had a positive experience with CGX.
We hope to see you again soon.
Kind Regards
Jamie
Review of LEDSmiths
Appalling. They pretend they’ve dispatched by taking out a tracking number, but dispatch actually takes forever. They don’t return emails or answer the phone. Avoid!
Review of Gtech
Ordered spare part on Sunday afternoon and it was delivered Monday morning. What a service!
Review of Unbiased
In the end I didn’t use the advisor as I’d already made my mind up, but the service and response were quick, and the advisor who contacted me was understanding.
Review of Gee Tee Bulb Company
Gee Tee are always brilliant but with 40% off they are even better!
Review of Boston Bulbs
Great quality bulbs, delivered in good time at a fair price. Can’t say that about too many bulb suppliers at the moment
Review of DHL Express UK
DHL part delivered a week ago with the missed items promised a day later. Still waiting with no tracker update. Calls to DHL have been in vain and even the original supplier can’t fathom DHL’s info. What a joke!
Reply from DHL Express UK
Dear Tim,
Thank you for taking the time to leave a review.
I’m really sorry to hear about this experience, however I can confirm that the reference you’ve provided in the relevant field is a DHL Parcel UK tracking number.
DHL Parcel UK is a different division of DHL, therefore, I cannot access any details for this shipment on our systems here at DHL Express. Due to this, I advise that you contact DHL Parcel UK directly regarding this matter or visit their website https://track.dhlparcel.co.uk/
I apologise that I can be of no more assistance at this time.
Kind regards,
Alex
Review of LED Hut
I have received a consignment I didn’t order, but no one answers the phone to resolve. Any one want to buy some led light fittings going very cheap? Ledhut clearly don’t want them back
Update. Ledhut answered this review with a phone number to ring. Guess what? They don’t answer this one either. Complete jokers!
Reply from LED Hut
Good afternoon,
Thanks for taking the time to write us a review and I am sorry to hear of this.
Please can you call customers services on 0330 024 2323 and we will be happy to resolve this for you.
Kind regards,
LED Hut
Review of Gee Tee Bulb Company
Lobularis in the green. Top quality, all 200. Wish I’d ordered twice as many now. On time and well packed as always.
Review of Kwik Fit
On time with best price and super quick and polite. Would highly recommend
Reply from Kwik Fit
We really appreciate this excellent review, Tim! Drive safely.
Review of Tools4Trade
Reply from Tools4Trade
Thank you for sharing your thoughts! We at Tools4Trade, really appreciate your time! We are glad that you are happy with the services :), It'll be a pleasure to serve you again in the future.
Regards
Customer Support Team
Tools4Trade
Review of Fedex
Tracking says delivery was attempted and no one was in. I have been in all day to make sure I collected a delivery that didn’t need a signature and should have been left in greenhouse anyway. Lazy drivers don’t care. House is clearly marked at entrance and on house wall. Now I’m screwing around with electronic forms to trigger some correction. Woeful!
Review of Tuffnells
Terrible. Dropped at a random house 1/4 mile away, despite both houses having big bold house signs prominently displayed. Either the driver couldn’t read or couldn’t be bothered or both. Tracking system is also not updated - it was 3 days behind reality. *** Do not use and be careful if your supplier uses them too. You'll probably end up scouring the neighbourhood for your missing items.
