John

Excellent real-time tracking updates.

Excellent two-hour delivery window.

Excellent fast & friendly service.

Collectively enabling a “job well done”

Struggling to pay my energy bills, contacted customer
service, felt awkward as never been in this dilemma before, though found them extremely friendly and
engaging, putting me at ease; excellent outcome achieved by deferring payments for an agreed period.
Back on my feet now and able to pay the bills, all made possible by Octopus Energy, much appreciated.

I changed from my variable account to a fixed account 19/08/2022 on reading an article from Martin Lewis M.S.E. this was further confirmed as the best course of action from Octopus Energy; l recently read an article about the owner (sorry forget name) of Octopus Energy,
which clearly stated, that he has forgone his wages, since the Energy crisis unfolded in these troubled times.
That solely taken action, resonates with me so much, l rather pay inflated energy costs to them (not their fault)
more so the Gas & Oil companies, who are reaping unprecedented profits for themselves and paying huge dividend payments to their shareholders:( Remember, this, profits gains on the back of thousands of people, killed from both Russian and Ukraine in this senseless war……and they want all of it, SHAME ON THEM.
Sooner, we go green the better, l endlessly feel pure unadulterated hate for these companies. I digress, my apologies, l’m autistic and don’t get these massive government benefits, as l have chosen to work all my life, benefits those who haven’t worked a day in their life, apart from making countless children, then proffer from the extra benefits they incur; seen it, witnessed it,
l’m going on 65 years old, and not all, though, mostly, these people brag about it profusely. Gone off in a tangent again, sorry. Last word for the owner of Octopus Energy and all people working within.
So grateful, for watching our backs, transparent in giving real-time advice to lessen this in increase in Energy costs. Go green, burn PUTIN, the b ast****
who’s demented mind has caused this present and future impact on the world we live in; lest forget, the
people who have died, may peace rest on their souls.

Krystle,

Delivered a very prompt and constructive reply.
Much appreciated, excellent customer service.

Hi Guys
Been using the paid version for so many years than I can remember; IMO please utilise the installation option, creates a more robust uninstallation file.

Review already submitted. Very intense and very positive review

Hi Guys

Came across this site by browsing, l can’t believe my good fortune;
however, l didn’t have an account to login; sent an email through ‘Contact us’ and minutes later, received message and temp password (exemplary service)

Their mission to provide discounted top-quality software over the long-term, rather than making a quick short-term buck, is to be applauded these days.

Paid via PayPal for my needs and quickly received the keys required.

See you soon guys, immensely impressed with the whole package.

I received my ASUS Motherboard today 08:45; would like to give feedback, the issue l have it going to take me and a friend all day to get to it; due to the immense packaging that it came with, so very safe & secure.

A very satisfied customer from the Scan team

John

To all potential customers wishing for an unbeatable customer service that delivers on so many aspects; all dealt with the upmost efficiency and pleasurable.

AVRO Energy does not only strives to get you the best deals; it goes further than other energy provider in the UK. I have been with them for many years and am still immensely impressed with their ongoing service.

Go.......AVRO Energy and enjoy the experience.

I do not get paid for this honest and transparent review.

I do it as a reward for them looking after my needs every year; ever striving to build on their excellence.

This experience shown below, represents just one,
but is an example, delivered by all of AVRO team
of their excellence in meeting customer needs.

======================================

Request to change monthly direct debit amount

Phoebe (Avro Energy)

May 6, 09:28 BST

Hi John,

Thank you for getting in touch with us.

I am writing to confirm that your payment details have been updated as requested. Thank you for giving us your explicit consent to update these details.

The next payment is due to be taken on 29/05/2020 for £120.00 from account XXXXXXXXXXXXXXX.

(Edited shown bank details for this review)

Please do not hesitate to contact us if there is anything else that we can assist you with.

Kind Regards,

Phoebe

Phoebe | Customer Service Representative | Avro Energy Limited
Wheatfield House I Wheatfield Way I Hinckley I LE10 1YG
T: 0330 058 2005
E: support - ammended to meet review needs
W: avroenergy.co.uk - ammended as above

I numbered my questions because l’m autistic and prefer concise
answers. I was so grateful to ‘Ash’ Nextbase support technician for
using the same method in his reply.

All answers met my needs and enable me to install the Dashcam.

Thanks very much ‘Ash’ much appreciated.

Best regards

John