EL

Elena Lavinia Leustean

Denmark

Reviews

Review of Burd Delivery

Review of GLS Denmark

Review of Carl's Jr. Danmark


Rated 2 out of 5 stars

Not a very good experience!!!

We(my boyfriend and I) usually come to Carls in Odense and we had very good experience until yesterday. We didn’t come at rush hour and there were maybe ten persons eating. There was nobody at the cashier and we had to wait for a boy which did not wear the Carls uniform to take our order. Afterwards while we waited for our order, a lot of kids came and waited for the “cashier” kid, at the entrance of the kitchen which I found VERY unprofessional(there were at least 5 of them). When we received our order my boyfriend’s Bourbon double hamburger had the wrong bun and almost inexistent bourbon sauce. I don’t know what happened yesterday but it was a bad experience for us. Now I will think twice if I want to eat at Carls Jr.

November 15, 2019
Unprompted review

Reply from Carl's Jr. Danmark

Hi Elena

Thank you for your review.

We are sorry to hear about the experience you and your boyfriend had at our restaurant in Odense. It is diffently not the service we want our costumers to receive when they visit us.

I will make sure to contact our General Manager in the restaurant, so this won't ever happen again.

We hope to see you again sometime.

Kind regards
Maiken
CarlsJr.dk