KN

kamila nellydavid

United Kingdom

Reviews

Review of AptekaLeki UK

Rated 1 out of 5 stars

I ordered 4 products

I ordered 4 products, received 2. No response to e-mail or text message.

July 17, 2024
Unprompted review

Reply from AptekaLeki UK

Hello Kamila,
We are very sorry to hear about your experience and the incomplete order. We want to let you know that since January 2025, AptekaLeki has been under new management and we have introduced many improvements to ensure smoother service and reliable communication.

We would be grateful if you could give us one more chance to show you the difference. Everything now runs much more efficiently. Should you wish to discuss your previous order, please contact us directly:

📞 07720592660
📧 kontakt@aptekaleki.co.uk

Kind regards,
AptekaLeki

Review of Mobile Phones Direct Ltd

Rated 1 out of 5 stars

order

Hello,

I have tried contacting the company through live chat and phone, on live chat would not respond to my messages.
Yesterday I ordered Iphone 8 but still I haven’t confirm email.
Today I received massage “ we need some important information from you to proceed with your order.Log into your order tracker for details”
I haven’t any email with confirm order and with password to log into order tracker.

Piotr

November 25, 2019
Unprompted review

Reply from Mobile Phones Direct Ltd

Good Morning Kamila,

Thank you for you review.

I do apologise that you haven't been able to get through to us and that you haven't had any email confirmation from us.

I will be in contact shortly to discuss the order with you and provide you with further details on the information that we require so that we can move the order forward.

I do apologise that your experience hasn't met our usual high standards, however, if you have any further queries then please don't hesitate to contact us again.

Many thanks,

Emma

Review of Progress Accountancy & Advice