United Kingdom
Review of Sunglass Hut
I orderd prada sunglasses..then found out I had to wate as they were comeing from Italy...i was a bit onshore aboute the hole thing ,
But they arrived in 3 day's to my door in margate kent I am verry happy WITH G.L.S shipping and sunglasses hut ...DO NOT TAKE ANY NOTICE OF BAD REVIEWS IT IS RUBISH...thank you guys I will be shopping again with you
Review of Suits Me Limited
Nyomi sorted all of my issues out ...
She was polite ,professional,
And got the job don
Reply from Suits Me Limited
Hi Charles, thank you for your feedback. We’re so pleased to hear that Nyomi was able to resolve all your issues in such a polite and professional way. We’ll be sure to share your comments with her. If there’s anything else we can help you with, please don’t hesitate to get in touch. Cheers, SM
Review of Shadestation
After receiving my prada glasses.
I scand the square dot code thing on the out side box wich says PRADA It came back as a tesla car ??? The serial number verry easily scratches of on in side of the arms...%100 VERRY GOOD CLONE ..NOT GENUINE..IVE HAD PRADA GLASSES BEFOR ..THIS DOS NOT HAPPEN..THEY SAY THEY HAVE BEEN TRAIDING SINCE 2000..BUT LOOK AT COMPANY HOUSE ..IT TELS A DIFFERENT STORY ..do not get scammed..do not by from them..it's fake %100
Reply from Shadestation
Dear Charles,
We strongly reject the accusation made in this review. We are fully authorised retailers of all the brands we stock, and any suggestion to the contrary is entirely false and misleading.
We take the integrity of our business seriously and will not tolerate unfounded claims that misrepresent our operations. Should you have legitimate concerns, we encourage you to contact us directly.
Kind Regards
Shade Station
Review of Flannels
Reply from Flannels
Good afternoon Charles,
Thanks for taking the time to give us some feedback.
We’re sorry to hear about your item! This was really disappointing to hear, and
we’d love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
you’ve described is not the type of service we expect when shopping at Flannels.
Kind regards,
Flannels Customer Service
Brittany
Review of NEW CAPITAL LINK
Acorn have finally delivered however they did tax me at source and have since corrected this issue.
Thank you again for pointing out the error.
Regards
Dr Maybank
Review of SpareRoom
Francesca was so helpful, understanding and polite .
And solved my problem
10 out of 10
Review of MYVOLTS
They do not answer the phone ...They do not inform you that you are paying double the PRICE ,AND THEY SHIP YOUR PRODUCTS FROM THE NETHERLANDS!!! HENCE SO SO LONG FOR PRODUCTS TO REACH THE CUSTOMER!!
Product over priced..I only found this out when compared the price ...and a .Co.uk company takeing nearly a week to get a small parcel to a customer in the UK...I ordered a inerchoob for my mountain bike it was on my doorstep in 24 hours!!!
Treble or no customer support,can't be bothered to respond to voice messages I left
Would not recommend this company if you urgently need something IT IS NOW THE 17TH ONLY YESTODAY ROYAL MAIL TOLD ME THEY ARE EXPECTING A PACEDG!!! SO YES A WEEK FOR SOMEING I NEED
Reply from MYVOLTS
The Customer placed their order on Friday 12th April 4 PM and was disappointed the order did not arrive by Monday 15th April morning - so this is not a week, not even 1 full business day. [EDIT] We also make it clear on the checkout page and our Shipping Policy the delivery times we offer are 3-5 business days. And yes, WE SHIP FROM THE NETHERLANDS, which we make clear in the Support section / FAQs in each of our shop websites. We responded to the voicemail message the Customer left on Monday 15th April within 2 hours and left a message to the customer, who did not answer. We tried again on the same day in the evening and we were happy to get through this time, yet we can euphemistically say the customer was quite bitter, so we were not able to tell him he has the right to cancel his purchase and be refunded within 1 month from purchase, should he find his purchase not entirely satisfying. We'll make sure the information about our shipping times and warehouse location is visible a bit better as soon as possible. Meanwhile, we are waiting for the customer to get in touch and tell us if he wishes to be refunded (returning the item is not required this time), as he wasn't clear about that.
Review of Evri
