MC

Mike Connolly

United Kingdom

Reviews

Review of Currencies Direct

Review of first direct


Rated 5 out of 5 stars

Great Customer Service!

I rang First Direct to help me make a large bank transfer. Luke, the operator, was extremely helpful indeed. Very professional. I would (and do) recommend FD to anybody.

June 23, 2025
Unprompted review

Reply from first direct

Hi Mike, thanks for taking the time to leave your lovely review! We're so pleased to hear that you had such a positive experience on your call to us. Thanks for your kind comments, and for recommending us! - Pippa

Review of True Potential

Review of Coventry Building Society


Rated 5 out of 5 stars

Richard Oughton, Excellent

This is a review for Richard Oughton in customer services, NOT Coventry BS. I have an old ISA account, but I have forgotten all my login details. I rang Coventry BS today & spoke with Richard Oughton. What a very efficient, friendly & helpful guy he is. Excellent!

April 23, 2025
Unprompted review

Reply from Coventry Building Society

Hello Mike. That's great to read. Thanks for taking the time to share this. Thanks Rob.

Review of Lloydbmw

Review of Vitality


Rated 1 out of 5 stars

Disgusting!

I'm totally disgusted! I am 72 years old. I currently pay around £500 per month to Vitality for medical insurance. I was recently diagnosed with cataracts in both my eyes. I'm currently going through the process of seeing a consultant. We (the consultant surgeon & I) have decided on a replacement lens that would be most suitable for me. The lens is not the most expensive option (mid-range), but we believe the best for my particular needs. Today, I've been informed by the consultant's secretary that Vitality will not pay the whole amount of the claim for these lenses. It will be an extra £2300, which I will invoiced for separately. I phoned Vitality to confirm this. Vitality will only pay for basic lens replacement, nothing more. Vitality doesn't tell you this when you renew your annual policy, no doubt they will say it's in the terms & conditions. I don't know why I'm ranting on about this, Vitality is only interested in profits, not their member's well-being. I certainly won't be renewing my healthcare policy with them next time.

March 18, 2025
Unprompted review

Reply from Vitality

Hello Mike,

We really appreciate you taking the time to share your feedback with us. We're truly sorry to hear about your experience, and we want you to know that it’s never our intention to cause any frustration when using our services. To see if we provide any extra support, we’ve reached out to our Health team, and they will be giving you a call soon.

Warm Regards,
Roger

Review of Geox


Rated 5 out of 5 stars

Great Service!

I have approximately 20 pairs of Geox shoes I have purchased over many years. I have NEVER had a problem regarding the quality of shoes. I recently ordered a pair of brown leather & suede sneakers to replace an old pair of Ralph Lauren sneakers. Firstly, I am in Croatia, Secondly, I ordered these shoes on Sunday 22nd September in the late evening. I received the shoes at 10:30 am on Wednesday, amazing! This was standard free delivery! I have closely inspected the quality of the shoes, they seem absolutely fine. I am very choosy about which products I buy. I always pay for quality products, hence the 20 pairs of Geox. Well done Geox for an excellent service!

September 25, 2024
Unprompted review

Review of Chase


Rated 5 out of 5 stars

How anybody can criticise Chase is…

How anybody can criticise Chase is beyond me. People leaving comments such as “the cash back is confusing” & “this is okay for Americans” what utter rubbish. I’ve had Chase for 13 months & it’s fantastic. I’ve recommend Chase to friends & family, everyone thinks Chase is great.

April 26, 2023
Unprompted review

Reply from Chase

We’re so happy to hear you’re enjoying using Chase! Thanks for recommending us to others!

Review of Snainton Golf


Rated 5 out of 5 stars

Super Service!

What a pleasant experience dealing with Snainton Golf. I ordered a set of junior golf clubs for my grandson. The order was dealt with promptly & efficiently. The price was good. Communication was good. The item arrived promptly. Excellent service.

March 28, 2023
Unprompted review

Review of Yodel by InPost

Review of GANT


Rated 5 out of 5 stars

A Great Service

I ordered 3 polo shirts from Gant, 1 long sleeve & 2 short sleeve. The short sleeve ones fitted perfectly, unfortunately the long sleeved one was far too big. I duly returned the shirt to Gant via The Post Office. Amazingly I received an email the day after saying Grant had received my return. Another day went by & I received the refund from Gant, amazing. What a great service! Well done Gant.

March 4, 2023
Unprompted review

Review of Roseland Furniture