Katherine Kat Breig

United States

Reviews

Review of Brother Industries


Rated 1 out of 5 stars

Faded line when printing from the top of the page to the bottom..

Had an issue with the printer printing a faded line along the length of page. After 2 contact attempts the issue was not resolved. I went to the online chat and called in after over an hour on the phone as per the directions of the warranty. Brother does not want to honor their warranty. Spoke to a 3rd person had be go through the same BS. The issue is the heating element is not working properly. They kept telling me it was the programs I was using. What a bunch of BS. DO NOT PURCHASE A BROTHER PRINTER THEY DO NOT HONOR THEIR WARRANTIES AND PUT YOU THROUGH HELL!!!

October 30, 2019
Unprompted review