Paul Redden

Highly Efficient Outfit
Great communication throughout, pleasant helpful customer service, will recommend A1

Great communication and Apple Watch in very good condition and works perfectly. Packaged with care.
Highly recommended

Neat installation, Hamza & Learnmore, we’re polite and showed me the great speeds I we’re getting.

First time used this service. I found the notifications and collection experience very good.

Ordered boiler part, email was sent informing me part was damaged and would refund. Phoned Ryan 5 days later and he refunded PayPal, straight away. Unlike previous post my experience was positive

Appreciate this is unprecedented times and the travel industry have had a extremely difficult situation to cope with. We had booked flights with Netflights to NewYork at the end of March with Virgin. I was unsure if I would get refunded, Netflights have been in touch with updates over the last month about the refund and how their refund team was in negotiations with Virgin. I have recently been refunded promptly as soon as Netflights have received funds from Virgin. This has restored my faith in a professional reliable travel agency. I would book again in the future.

All credibility lost I’m afraid, how different to other airlines and hotel agencies,
Ditto all comments below.

Like all the rest lost my parcel only reference they got, it was picked up that’s it.
They told my customer to get a refund off the sender several times.
I have had a response saying they are sorry and will search depots. Since then no reply. A plain white van picked it up, my guess it has been stolen by unscrupulous staff. I had three texts on different days to pickup the same parcel.
Diabolical company.

All I wanted to do was check on the status of my part order. After being transferred to three departments I was then terminated. Very efficient at taking your money. No reply to email.
AVOID AVOID. CROOKS

All I wanted to do was check on the status of my part order. After being transferred to three departments I was then terminated. Very efficient at taking your money. No reply to email.
AVOID AVOID. CROOKS

Don’t bother using their parts website, they will take your money and not send the parts. Use a alternative supplier if your unlucky enough to own on of their appliances.
Shame Hotpoint WAS a brilliant company with excellent machines and service,

All I wanted to do was check on the status of my part order. After being transferred to three departments I was then terminated. Very efficient at taking your money. No reply to email.
AVOID AVOID. CROOKS

I wanted a answer regarding fraudulent transactions on my bank account. I enquired online and was asked for a £5 joining fee. I was then put through to a online chat ‘Jim Lawyer
After describing my situation Jim suggested I talk on the phone and was asked to pay £40. I decided against this and closed the chat box. I have been charged £40 membership fee.
This has added more stress to my situation.
People beware.