Yvonne Keech

Seven Hills Crafts consistently provide a brilliant service. Purchases always arrive swiftly and well packaged. They obviously try to keep postage costs down as much as possible. The owners always go over and above to give a personalised service. I recommend them 100%.

Excellent communication, great range of products and our dogs love the food!

Really excellent service from Zing Asia. Delivered promptly with very reasonable delivery charges. I shall definitely buy from them again.

Excellent service - all as scheduled. Friendly and courteous delivery man

Considering that I haven’t received these items, I’m surprised to be asked to review them. I phoned Create and Craft two days ago to chase up two outstanding orders, and was assured they should be here soon. Still nothing - even though I’ve had three emails from the courier telling me they’re on their way. I have left poor reviews twice previously; what’s the point in leaving this information if the company doesn’t do anything about it?

Delivery takes too long. It used to be much quicker. It seems that it’s taking up to a week before items are even despatched to the carrier, and then I generally receive 2-3 emails from the carrier telling me they’ve got it, before specific delivery information is sent. I have voiced these concerns in previous reviews, and have been surprised that Create and Craft hasn’t picked up on the negative feedback. Perhaps this is a company that only responds when the reviews are good....

Excellent service from start to finish. Product was exactly as advertised

I’m not sure what’s happening at Create and craft as service was always good in the past. These days it takes ages for an item to be dispatched, and an eternity to be delivered. I’m currently waiting for an order placed on 16 Feb, for which I had notification on 24 Feb that it had been dispatched. I have had orders that have had items missing, and received emails informing me that an item is on it’s way when it hasn’t been, and in fact have had to be reimbursed because said item was no longer even available. I’ve had disappointing service for the past year, for which I don’t believe the pandemic can be held entirely responsible. Other companies are still able to get orders correctly fulfilled and goods out in a timely manner, so why can’t Create and Craft?

Excellent service, lovely, long-lasting flowers. Sender and recipient both happy!