YK

Yvonne Keech

United Kingdom

Reviews

Review of Seven Hills Crafts Ltd


Rated 5 out of 5 stars

Excellent company

Seven Hills Crafts consistently provide a brilliant service. Purchases always arrive swiftly and well packaged. They obviously try to keep postage costs down as much as possible. The owners always go over and above to give a personalised service. I recommend them 100%.

March 26, 2025
Unprompted review

Reply from Seven Hills Crafts Ltd

Thanks so much for your lovely reveiw Yvonne - Happy Crafting!

Review of Butternut Box

Review of Zing Asia


Rated 5 out of 5 stars

Can’t fault this service

Really excellent service from Zing Asia. Delivered promptly with very reasonable delivery charges. I shall definitely buy from them again.

February 2, 2022

Reply from Zing Asia

Thank you Yvonne for your outstanding 5 star rating and reveiw, very much appreciated thanks

Review of DPD UK

Review of Create and Craft


Rated 1 out of 5 stars

Very poor service - again

Considering that I haven’t received these items, I’m surprised to be asked to review them. I phoned Create and Craft two days ago to chase up two outstanding orders, and was assured they should be here soon. Still nothing - even though I’ve had three emails from the courier telling me they’re on their way. I have left poor reviews twice previously; what’s the point in leaving this information if the company doesn’t do anything about it?

April 3, 2021

Reply from Create and Craft

Good afternoon,

Thank you for your review, I am sorry for the delay in receiving the item.

Having reviewed the order, I can see the delivery took place on 5th April.

Once again, I am sorry for the delay but hope this has offered some resolution for you.

Kind regards

Laura
Create and Craft

Review of Create and Craft


Rated 2 out of 5 stars

Delivery takes too long

Delivery takes too long. It used to be much quicker. It seems that it’s taking up to a week before items are even despatched to the carrier, and then I generally receive 2-3 emails from the carrier telling me they’ve got it, before specific delivery information is sent. I have voiced these concerns in previous reviews, and have been surprised that Create and Craft hasn’t picked up on the negative feedback. Perhaps this is a company that only responds when the reviews are good....

March 30, 2021

Reply from Create and Craft

Good morning,

Thank you for taking the time to provide feedback, this is always important for us to know and I will make sure this is passed to the relevant team to review as part of our continuous improvement.

Kind regards

Laura
Create and Craft

Review of GLS Educational Supplies

Review of Create and Craft


Rated 2 out of 5 stars

Service has deteriorated

I’m not sure what’s happening at Create and craft as service was always good in the past. These days it takes ages for an item to be dispatched, and an eternity to be delivered. I’m currently waiting for an order placed on 16 Feb, for which I had notification on 24 Feb that it had been dispatched. I have had orders that have had items missing, and received emails informing me that an item is on it’s way when it hasn’t been, and in fact have had to be reimbursed because said item was no longer even available. I’ve had disappointing service for the past year, for which I don’t believe the pandemic can be held entirely responsible. Other companies are still able to get orders correctly fulfilled and goods out in a timely manner, so why can’t Create and Craft?

February 26, 2021

Review of Bloom & Wild UK