John Curchod

United Kingdom

Reviews

Review of Secondmanual

Rated 1 out of 5 stars

Absolute con

Absolute con. Wanted to download a car manual, paid and then that manual was not available. Fortunately noticed the small print about “CANCEL OR WE CHARGE YOU £24 A MONTH”

October 11, 2025
Unprompted review

Reply from Secondmanual

Hello,
We’re very sorry to hear about your experience. Please be assured that SecondManual.com is not a scam. Our subscription and payment details, including recurring charges, are clearly stated in the terms and conditions before any payment is confirmed.

If you need assistance reviewing your account, cancelling any subscription, or clarifying charges, our support team is ready to help:
📞 +44 208 0681 598 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 support@secondmanual.com

We are committed to providing clear, secure, and reliable access to manuals for our users.
The SecondManual.com Team

Review of Martins of Hawkhurst LTD

Rated 5 out of 5 stars

Excellent service, brilliant price.

Needed a new washing machine. Martins had an excellent choice of machines in Stock. Went for Bosch. Only two days later the machine was plumbed in, given a test run and the old machine taken away.

I have used Martins before and will always go back. Their prices are great, they are pleasant to deal with and provide a service “beyond compare”.

Independents like this really deserve to survive.

November 15, 2024
Unprompted review

Review of Thortful

Review of Jefferson Calor Gas

Rated 5 out of 5 stars

Wow how efficient.

Wow how efficient.

I ordered a gas bottle on the internet at about 5:00 pm.

It arrived the next morning at 9:00 am.

June 6, 2023
Unprompted review

Reply from Jefferson Calor Gas

Thank you for your review. When we receive our AM Calor Cylinder Delivery, we can send out high demand Patio Gas Bottles with greater efficiency.

Review of Waitrose

Rated 1 out of 5 stars

Have been a loyal customer for years BUT

Have been a loyal customer for years. But I noticed veg were often, 30% of the time, rotten when I got them home. So I now buy veg from Tesco. Today bought 2 rump steaks. One of them the worst rump steak of my life, and I am 68. I have complained before about products like liquid peanut butter. Got nowhere. Would be easier to get compensation out of the local council for pothole damage - so that is saying something. I think Dame White has wrecked this great British institution.

April 15, 2023
Unprompted review

Reply from Waitrose

Thanks for your review John, sorry for your feedback. Please get in touch via the below from so our team can investigate further for you:

https://www.waitrose.com/ecom/help-information/customer-service/forms/quality-issue

Harriet

Review of Yodel by InPost

Review of Yodel by InPost

Review of Yodel by InPost

Rated 2 out of 5 stars

Delivered to someone else.

I waited in to receive my parcel. While waiting I received an email to say it had been delivered. Well not to me it hadn't!

The next day a neighbour came round and said "This was delivered to me yesterday by mistake".

At last I had a double expresso to recover!

May 21, 2021
Unprompted review

Reply from Yodel by InPost

Hi there, I would really like to help you with this. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number, and a link to the review? Thank you, Yodel Social Media Team.

Review of Pure

Review of Fast Software Group LTD

Rated 4 out of 5 stars

I downloaded and installed MS Office…

I downloaded and installed MS Office for home & student.

I was unable to activate the software.

I sent an email to support and first thing the next morning received an email from Jack Wood which contained a patch to apply.

Very easy to implement - just three key clicks - and the software now works fine.

Thanks Jack for your very efficient response.

John

October 10, 2019
Unprompted review