United Kingdom
Review of abacus.ai
I think 'document processing' is how they are stealing money from us. I have been using this for a few months. There is an anomaly that keeps popping up. DOCUMENT PROCESSING. It uses hundreds of credits. Ive monitored this. Heres the thing, I have NOT made or processed any documents! But it keeps popping up for no reason, of course 'support' are useless. I think this is actually is a scam.
Review of Trustpilot
Trustpilot have helped bogus customers review my company without purchasing anything.
Reply from Trustpilot
Hi there,
Thanks for sharing. While our guidelines allow consumers to review any genuine experience within 12 months, reviews must always be from a real customer. If you are certain a review is from someone who has had no interaction with your business at all, we urge you to report it from your Business Account. Our team will then investigate and take any necessary actions.
-Brittany, The Trustpilot Team
Review of DPD UK
The guy that turned up to deliver was angry at me for ordering a heavy parcel he then had to carry to my front door!!
Review of abacus.ai
Useless for serious organisations, beware, waste of money! Not off to a good start are they? Firstly, I have now written to support twice about the same issue as they have not responded to the first request for help, that was two weeks ago now. Secondly, the 'Custom Bot' is awful! You cannot attach multiple files reliably and trian them. They cannot accept multiple file uploads so you will burn through thousands of credits training them, only not to be able to use them. You cannot ask any of the LLMs for help either as they have 'hobbled' them; they default refer you to the FAQ page instead of comprehensively helping. If you are thinking of improving workflow then good luck with that. MAX 5 automated tasks.
Review of Kite Packaging
If you dispatch things in only cellophane, your products will inevitably be delivered all crushed and smashed it. Which is 💯 what happened AGAIN! Ill say that again, these guys send your order wrapped in nothing but cellophane and they arrive crushed and ruined most of the time. Not just dumb, but careless and complacent. Absolutely shocking.UPDATE: They got in touch, literally a bunch of excuses, blaming everyone else, the courier, the weather, everyone except themselves of course.
Reply from Kite Packaging
Good Afternoon,
It’s disappointing to hear that you are not pleased with your recent delivery of cardboard boxes. The warehouse team works hard packaging our items in the hopes that these reach our customers in the best possible condition.
We are glad to see a member of our service team has reached out advising of our packaging process by confirming that the product used is a medium duty pallet wrap. Further information was requested so we could resolve any damages for you. We understand that you do not wish to provide the requested; be assured should you change your mind in the future, we would be happy to assist.
Best Wishes,
Kite Packaging.
Review of Freshskin Beauty Ltd.
Top notch service again, Royal Mail lost my parcel for a while but FS were able to help me find it. Just one example of FS service!
Reply from Freshskin Beauty Ltd.
Thank you for the kind review.
Review of Ampulla
AMAZING! Just a brilliant company. I had a minor issue so I contacted them and they sorted it. If you ever have any issues you MUST contact them. They just sort it and the service is fabulous 👌.
Reply from Ampulla
Hello,
Thank you for taking the tie to leave Ampulla a 5* review.
We really do appreciate it!
We are delighted you are happy with your purchase and we look forward to welcoming you back to our online store again very soon!
Kind regards,
Ampulla
Review of Freshskin Beauty Ltd.
Reply from Freshskin Beauty Ltd.
Thank you for the review.
Review of Freshskin Beauty Ltd.
Awesome service as usual, staff and owners are always really helpful. We buy a lot of oils from them. FS cannot be beaten on price and quality. Would recommend highly.
Reply from Freshskin Beauty Ltd.
Thank you for the kind review.
Review of Kite Packaging
Boxes arrived all mangled. Again! Pretty much every-time now.
Reply from Kite Packaging
Hello,
We sincerely apologise to see your latest order of cardboard boxes arrived damaged via our third-party courier.
We are delighted a member of our service team has reached out for further information to help investigate this matter.
Wishing you a lovely afternoon and we hope to earn your 5 stars soon.
Kind regards,
Review of Freshskin Beauty Ltd.
Been using FS for over 5 years now. Amazing product, really, really good quality. Awful delivery times, very slow with most things taking well over 4 days to arrive. Overall a great product, good people. Based in the UK, have never suffered any supply chain issues, good packaging. Everything arrives in top condition.
Reply from Freshskin Beauty Ltd.
Hi Many thanks for your review - free shipping does state 5-7 working days we also offer express shipping services at check out if you need the order faster.
Review of Ampulla
Review of Freshskin Beauty Ltd.
Reply from Freshskin Beauty Ltd.
Thank you for taking the time to leave us a review it really is appreciated.
Review of Meanwell Packaging
Prices have gone up WAY too much. We've started finding comparable offers on Ebay.
Review of Ampulla
Reply from Ampulla
Hello,
Many thanks for taking the time to leave us a 5* review. We really do appreciate it.
We look forward to welcoming you back to our online store again soon!
Kind regards,
Ampulla,
