Carl B

United Kingdom

Reviews

Review of Chase

Rated 2 out of 5 stars

Classic investment bank bait

I was one of the first to take up chase and it was very attractive in that it was very different to what I already had such as cashback and a competitive interest rate on both savings and current account. Since though the limitations imposed on cashback, such as everyday travel and groceries, with interest rates less than my other accounts (zero on current account) it is nothing more than account I use in supermarkets.
I suppose something had to give so they could offer a pointless credit card where there's much better deals available out there. This is what happens when an investment bank starts a current account I guess 🤷🏻

October 5, 2025
Unprompted review

Reply from Chase

Thank you for your review.

We frequently review our cashback programs to maintain their appeal and fairness. We are confident that, despite the changes we are making, our offer remains highly competitive in the market.

Review of CitySprint

Rated 5 out of 5 stars

Always a great delivery experience

Always a great delivery experience with Barry. Great guy, always smiling and considering the weather is almost always raining he does a great job. A real credit 💪🏻

February 15, 2024
Unprompted review

Reply from CitySprint

Good afternoon Carl,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Review of Klarna

Rated 2 out of 5 stars

Why change the card? Guess weren't making enough profit, eh?

Worked ok when card was free apart from slow registering payments sometimes. The card is practically a standard credit card now so that's why I didn't apply. I'll pay up and I'm done with klarna...

October 1, 2023
Unprompted review

Reply from Klarna

Hi Carl, thank you for your review.

We're sorry to hear this. We're always looking out for our customers financial wellbeing, and continuously aim to provide healthy, responsible ways to shop with us, which is why we have made changes to the Klarna Card.

There are a lot of changes which are affecting the new Klarna Card and we understand how frustrating this may be. We are charging the fee of the card in line with our future plans for our products and services and to align with BNPL offerings across the market.

We're always looking at ways to improve our app and services, so your feedback is appreciated with regards to our ongoing efforts to provide a positive buying experience for our customers.

Again, we apologise for any inconvenience caused.

/ The Review Team @ Klarna.

Review of Gamers-Outlet.net - CD Keys

Review of Boost

Rated 2 out of 5 stars

I wanted to register an IHD for use…

I wanted to register an IHD for use with my smart meter so I rang the number given in the box. Firstly there was no option in the 3 given, the 4th being to hang up 🤨. I just picked option 2 and then had to get transferred. There was a definite problem with language as they didn't even understand the phonetic alphabet for my post code. I was lucky as I'm tech savvy, if I was somebody who wasn't I'd believe they would have real trouble.

March 19, 2021
Unprompted review

Reply from Boost

Hi Carl,

Thank you for taking the time to leave a review. My name is Dave and I work in the Trustpilot team at Boost.

We are currently experiencing a high volume of calls and to prioritise customers who are off supply the automated phone menu has recently changed. Thank you for this feedback, I've passed this on for you.

Although we have outsourced some of our contact centers, all agents receive the same level of training and will provide the same service.

I hope your In Home Display is working correctly, if you have any further questions please send the team a message on Facebook here https://bit.ly/2WRMp3i or an email to hello@boostpower.co.uk.

Thanks,
Dave

Review of Foodhub

Rated 1 out of 5 stars

Ordered food

Both me and hub agent tried to contact the takeaway. After 2 hours agent told me I could refuse the order, and contact email for refund, which meant I had to cook for my constantly moaning kids. Food turned up after I had already cooked so I refused. Two weeks later I'm now told I got to chase the takeaway for a refund! Let that's going to bare any fruit! Never using again.

October 31, 2019
Unprompted review

Review of CJS CD Keys