CU
customer
United States
Reviews
Review of Olympique Lyonnais Boutique Officielle
Review of Planet - Tax Free
Took care of my concerns quickly
Took care of my concerns quickly. I received my refund within 10 days from France which i think is fairly quick.
October 28, 2025
Reply from Planet - Tax Free
Dear Customer,
Your positive feedback about our service is greatly appreciated! We’re pleased to know that the efforts of our team has made your refund experience an enjoyable one.
Best wishes,
Planet Customer Experience Team
Review of OtterBox
Reply from OtterBox
We’re so sorry to hear about the trouble with the process! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation
Review of duckworthprestex.com
Everything is terrific
Everything, from the price to the ordering to the customer service. All top notch. A great value and a great product.
August 20, 2024
Review of Olympique Lyonnais Boutique Officielle
Reply from Olympique Lyonnais Boutique Officielle
Bonjour,
Merci pour votre commentaire. Nous sommes heureux de pouvoir vous satisfaire car c'est notre ambition. 😃
Bonne journée !
Fabienne de l'équipe Service Client 🔴🔵
Review of Rail Europe
Decent, not great
Not what I would call a user friendly site. Missing information I wanted and hard to pin down specifics
July 16, 2024
Reply from Rail Europe
Hello John,
Sorry that you had an unpleasant experience.
Not sure exactly what information you were looking for. However, you can check our guide page via the link below to find information regarding the train, destination or country of your interest.
https://www.raileurope.com/en-us/discover
I hope the above helps.
If not, you can contact our customer support team for assistance. To contact our customer support team, on our website homepage scroll down to the bottom and click on the "Customer support" from the options. Then on the next page, click on the "More Help" option you will see at the bottom right corner and you can proceed to fill the contact-us form.
Review of duckworthprestex.com
Review of Olympique Lyonnais Boutique Officielle
The website deleted my street address…
The website deleted my street address and there was no way to correct it. Your email system did not work. My French language is only ok.
October 23, 2023
Reply from Olympique Lyonnais Boutique Officielle
Bonjour John,
Votre colis va nous être retourné.
Nous allons vous contacter par email pour connaître votre adresse de livraison.
Bonne journée,
Léa de l'équipe Service Client 🔴🔵
Review of Canvasdiscount
Picture was true to the original
Picture was true to the original. It would have been a 5 if there was a bracket on the back.
August 17, 2023
Review of Christopher Ward
Very poor internal controls on orders…
Very poor internal controls on orders and shipping. It took me constantly contacting them to get my order shipped and was given incorrect information many times.
September 3, 2019
Unprompted review
Reply from Christopher Ward
Hello,
While there was initially a systems error from our end, I do agree that this situation could have been handled better, and I apologise that you were forced to wait for your watch. I'd also like to thank you for your patience, and am happy to hear from a member of the team that you are happy with your new Trident.
Kind regards,
Alex