Don’t waste your money
I believe if you employ a specialist company to clean your oven hob & extractor you don’t expect once finished to ask them to re-clean areas they have missed, not cleaned or cleaned insufficiency. Although the operatives didn’t argue with me, I signed the work off as satisfactory just to see them go.
After they left I still found loose residue which I wiped off myself.
If I were the boss of this company, I would remind these two operatives that they are not employed to do as little as they can get away with.
Reply from Vapor Clean
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your experience with us didn’t meet your expectations, and we regret that you felt the need to clean areas yourself after our visit.
We always aim to deliver a thorough and professional service, and it’s disappointing to learn that you were left dissatisfied. Had we been made aware of your concerns directly, we would have welcomed the opportunity to revisit and put things right for you.
Your comments have been noted and will be shared with the operatives involved, as we take all feedback seriously and use it to improve our standards. We’re committed to ensuring every customer feels confident in the service they receive.
Daniella
