Never returned my calls
I had called My Two Way Direct business rep as I had questions on upgrading my business communications and questions on some radios I had recently purchased. I left a message as my account rep (Josh) was out for lunch. My call was not returned and previous emails I had sent were never returned.
I ended up ordering some equipment on line but still have questions on some radios recently purchased.
August 27, 2019
Unprompted review
Reply from Two Way Direct
Hi Benard,
Circling back and I believe Josh/service got you taken care of and sent out the replacement screw.
Please let us know if there is anything else we can assist with and thank you again for your business.
-Matt Risley