United Kingdom
Review of 2 Tiny Feet
To echo countless other 1 star reviews DO NOT BUY!
30 Aug - purchased
02 Sep - tracking number created
14 Sep - still no actual confirmation of dispatch
14 Sep - order cancelled/refund offered
11 Nov........still waiting for refund
Absolute waste of time and money
Review of HelloFresh UK
I have been using Hello Fresh on and off for a couple of years. I used to really enjoy choosing and receiving the meals but the last few times I have noticed a reduction in the amount of meat per portion and the meals seem to be bulked up with rice/pasta etc instead which is not good value for money anymore. I also find the recipes very samey each week unless you want to pay extra for the premium meals so no longer tempt me unfortunately.
It's a shame as I used to recommend this meal subscription to people and now I wouldn't.
Reply from HelloFresh UK
Hello Clara,
Thank you for leaving a review, we appreciate your feedback.
When you rate our meals on the app, you have the option to leave a comment for our chefs. This is a great way to share your valued opinion and communicate any changes or suggestions you have about the flavour, portion size, or ingredients used. Our chefs take these comments into consideration to help us improve our service and cater to your preferences. We encourage you to take the time to share your thoughts with them.
At HelloFresh, we strive to offer a great range of recipes each week, and our Recipe Development team works hard to ensure a variety of tastes and options. They rely on customer feedback to shape our menus and make improvements. By rating and leaving comments on the app or website, you directly contribute to this process.
We understand that not every recipe may suit everyone's taste preferences, but we genuinely value your feedback. We continuously aim to enhance our recipes and provide you with an exceptional experience. So, please feel free to share your thoughts and suggestions with our chefs through the app or via our website.
Our Customer Care team is here to help you. If you have any further questions or issues, please don't hesitate to contact us. We are committed to providing the support you need.
Kind regards,
Anja
The HelloFresh Team
Review of Quidco
I have had no issues at all with the usability of quidco - very easy and simple! Took me a while to remember to check quidco before making any online purchases but I do it for everything now.
If I could change one thing it would just be the speed of payments but I assume this lies with the retailers and not with quidco itself.
