Mr Randles

Hi, thank you for taking the time to share you review and we are very sorry to hear of your disappointment regarding pricing. We do understand if this has left you feeling let down, especially as you booked in advance to secure your preferred accommodation.
Your feedback is important to us and we will pass this along to the appropriate team so that this can be reviewed internally.
We do hope that despite this you enjoyed your holiday, and that you will consider booking with us again in the future.
Regards, Fiona
Hoseasons

Thank you for leaving a review Mr Randles. I am so sorry that you haven't had the best experience with our Customer Support Teams. I'd love to take a look into this for you. So that our team can do this, can you please email me on social.media.uk@hsbc.com? You can use the reference number #4341742 in the reference. In the email please detail your full experience as well as your full name and post code. We hope to hear from you soon. - Tom

Hi Mr Randles,

Thank you so much for your kind review – we’re really pleased to hear you found the service quick and precise! If there’s anything we could’ve done to make it a 5-star experience, we’d love to hear your thoughts.

If you need anything else or have any further feedback, feel free to reach out to us at info@propcert.co.uk – we’re always happy to help.

Warm regards,
Hayley
Customer Service Manager
PropCert

Hi Randles,

We sincerely apologise for the mistake and the inconvenience caused by your package being delivered to the wrong address. This is unacceptable, and we deeply regret the frustration it has caused. Your feedback is invaluable in helping us enhance our service and provide better experiences for all our customers. Please accept our sincerest apologies for any inconvenience caused. We appreciate your patience and understanding.

Thanks so much for praising the polite and professional service you received. All the best!

We're really sorry to hear this, Mr Randles.
Your comments are really important and we'll ensure this won't happen again.
We can see a refund has now been processed and should be in your account shortly.

Please don't hesitate to get in touch if you have any further questions.

We value your loyalty as an HSBC customer for over six years, Mr Randles. I am really sorry for the inconvenience you've experienced with your credit limit increase. Credit decisions are based on various factors, but I understand your frustration and would like to look into this further for you to see if there's a possibility of an adjustment sooner than the standard six-month period, given your strong credit ratings.

Please call our Contact Centre on 03457 404 404 or +44 1226 261 010 overseas from outside the UK to discuss your situation further with one of my colleagues. Our lines are open 08:00-20:00 every day. We want to provide the best service possible for you, so if you want to log feedback or a complaint, you can do so by clicking on this link https://grp.hsbc/62045iqiA3, or https://grp.hsbc/62046iqiAO for other ways to get in touch. Thank you -Jack

Thanks for leaving a review Mr Randles. I'm sorry the lid wouldn't seal. Please could you email us at net.shop@lakeland.co.uk with your contact details and we'll be able to help you further - Yvonne

Dear Mr Randles,
Thank you for taking the time to leave a review. I am pleased that you were happy with the service provided by Katrina and the team.
Kind regards,
Glen Edney, Regional Managing Partner, Thompsons Stoke

Dear David Randles,

Thank you for taking the time to leave Mr Support a review. I am really sorry for the encountered misunderstanding about our platform and services. Please accept our sincere apologies for any inconvenience this has caused.

Let me take this opportunity to clarify this. When completing your Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. Using our services guarantees seamless support on a broad panel of administrative procedures and relieves you from admin pain.

As you know, a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if a cancellation request was not raised. Everything was clearly outlined on our website, and during the application process. I also invite you to visit it to get to know us a bit better. I also invite you to visit both our Terms and Conditions, and the Privacy Policy section.

Once again, we are truly sorry that our service did not meet your expectations. Rest assured that your feedback will be taken into account so that we can improve our service.

Regarding your subscription, I confirm that this has already been cancelled. Rest assured that moving forward, no further payments will be made.

Should you require further assistance or any information, please do not hesitate to reach out to our team via email at contact@mr-support.co.uk. We are more than happy to help you out.

Kind regards,

Lisa
Customer Support
Mr Support

Good Morning, Thank you for getting in touch . Could you please contact me directly on Lynn.Best@dwv.co.uk. Kind Regards