LucasGabriel

Hello,

Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor.

To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. Our product is very competitively priced when compared to our competitors.

To try our product for free only for one file, you have to choose the “Delayed” option and wait 24 hours for your document or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately.

Thank you,

PDF Simpli

Hi Lucas,

Sorry to hear you feel this way.

Yes we do ask for your billing information, and we let customers know that they will be billed after their 7-day free trial if they decide to continue.

We ask for this information so that we don't interrupt a customer's experience should they decide to continue their membership (and most do!). If we didn't, we would have to cancel the lessons that students book after their 7-day trial, which would be an inconvenient experience, especially at scale.

Customers on the free trial can cancel anytime during the 7 days (most people know within the first 2 days whether it's a good fit for them) and in addition, we offer a 7-day money back guarantee (after the 7-day trial, so 14 days total) which gives you 2 weeks to evaluate the service, risk-free.

Given that we have to still pay our teachers during the free trial, we do ask for the billing information in order to ensure that customers that do sign up are not abusing the system and that we can deliver the most qualified customers as possible to our teachers.

Thank you for your feedback!