Benjamin Wilson

Trying to return an item is a nightmare. I filled out the on line return
form and never received a response. I called the customer service
line twice to get help. both times they said they emailed my RMA number but it never came through. I even tried 2 different email
addresses. After about 5 attempts nothing ever came through but
amazingly I did receive the customer service survey emails at both
emails.Of course I filled them out accordingly. I did receive a verbal
RMA number and a return shipping address. I keeping my fingers crossed hopping to see a refund someday. If not my next email
will be to the BBA.