SI

Susan Ireland

United Kingdom

Reviews

Review of musicMagpie


Rated 5 out of 5 stars

Quality service

It is easy to find the mobile phone of your choice and the quality rating is always correct from my experience - this is the 3rd phone purchased in some 10 years. The delivery arrangements work well- thank you to all involved in MM team!

June 7, 2025
Unprompted review

Reply from musicMagpie

Hi Susan,

Thank you so much for taking the time to leave us a great review!

We are pleased to hear about your positive experience with musicMagpie, and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program?

When your friend signs up, we will treat you both to a gift card!

More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store

Kind Regards,
Customer Services

Review of Fish4Dogs


Rated 5 out of 5 stars

Helpful customer service

I had ordered some fish morsels but the local postman managed to get muddled with the delivery. I spoke to Fish4Dogs and they very kindly resolved the delivery issue, swiftly and very helpfully. The customer service was excellent and my dog loves the treats! They are good for her skin too.

December 22, 2023
Unprompted review

Review of ZOE


Rated 5 out of 5 stars

Impressive use of data to provide personal focus on the gut

I have been impressed by the level of information Zoe could provide at a personal level, which really helps to understand gut health and the links to so many other things! They have developed the App significantly, enabling me to include new recipes for example. The individual support and knowing the data is helping research projects are all part of the whole project.

November 23, 2023
Unprompted review

Review of Octopus Energy

Review of holidaycottages.co.uk

Review of Gabriel Ash


Rated 5 out of 5 stars

I love using my Plant House

I have loved using my Plant House for the last 5 years, so was very disappointed when both vents and 3 blinds failed over the last year, making growing conditions in summer heat, very challenging. The team at Gabriel Ash were very helpful in listening to my concerns and offering a suitable solution; many thanks to Iain, Katie and Jamie for all their help and advice. I am so pleased to have a fully functioning Plant House again.

August 1, 2023
Unprompted review

Reply from Gabriel Ash

Good morning Sue,
Thank you for taking the time to review your remedial service with us, it's very much appreciated. We are so pleased to hear that you have loved using your Plant House for years and may you continue to do so. Thank you for your kind words and will be sure to let the whole team here know. If you do need any assistance, please do reach out as we are more than happy to help.

Review of Naked Wines


Rated 1 out of 5 stars

Problems with their website?

I am a Member and have recently tried to change my order but am now getting a message saying “the connection to this site is not secure” I wonder if others are having similar problems?

February 17, 2023
Unprompted review

Reply from Naked Wines

Hi Susan,

Thank you so much for bringing this to our attention.

I am so sorry you’ve had a problem with changing your order, I’ve just sent you a message to get some more information so I can find your account and make this right for you.

Cheers,

Laura

Review of Suffolk Secrets


Rated 5 out of 5 stars

I chose to stay at Eelsfoot Cottage, Suffolk for a week

I chose to stay in Suffolk for a week. Eelsfoot Cottage was perfect for my dog too, great walks, scenery and views of the River Deben. A lovely location and made to feel most welcome. Property was clean and beds very comfortable. Good local pubs for drinks and meals, as well as plenty of places to visit including Woodbridge, Sutton Hoo, Aldeburgh. Booking was easy and everything was as expected.

September 14, 2021
Unprompted review

Reply from Suffolk Secrets

Thank you so much for taking the time to provide us with your feedback. We are so pleased to hear that you were very happy with the customer service you received and you had such a wonderful time staying in one of our properties. We really look forward to welcoming you to Suffolk again soon! Kind regards, Suffolk Secrets

Review of Avro Energy


Rated 5 out of 5 stars

I was renewing for a 2nd year

I was renewing for a 2nd year, having used Avro last year. I checked their offer with the Martin Lewis site and it couldn't be bettered for my needs - great to know! The process has been simple and easy to do online. The only frustration is having to provide meter readings monthly, when I had a smart meter with a previous supplier.

June 12, 2021
Unprompted review

Review of E.ON UK


Rated 3 out of 5 stars

It took 2 goes on separate days to book…

It took 2 goes on separate days to book my next tariff, the system is clunky and slow to respond. I tried Live Chat which achieved nothing! Shame, as when you speak to staff they are helpful.

July 10, 2019
Unprompted review

Reply from E.ON UK

Hello Susan and I'm sorry it wasn't straightforward to switch tariffs.

We've had a couple of issues lately that caused our website to under-perform. These have been sorted now.

At this point, our Live Chatters aren't sales trained and not allowed to change a customer's tariff. They should've put you through to our specialist sales team who would've been happy to do the switch and I'm sorry this didn't happen.

Thanks for sticking with us Susan.

Malc