Package arrived in one piece, protected in bubble wrap. Opted for the stretched canvas on a frame, very taught & a good size. Paints arrived in cute but, stubborn to open little pots. Some of the lighter colour paints such as green, seem very fluid & do not cover the numbers even after 3 coats. I found this rather frustrating as the numbers are still very visible. Personally, I think the numbers & lines should be lighter to ensure they can be covered completely with paint. Overall, a nice relaxing task & quite pleased with the outcome as it's my first time with a paint by numbers kit.
August 3, 2025
Reply from Painting By Numbers Ltd
Hi Kirsty,
Thanks for providing us with such a detailed review, we really appreciate the feedback, especially as a first-time paint-by-numbers customer! However, we don't provide our kits with bubble wrap so there may be some confusion with the company that you used?
We’re pleased to hear that your kit arrived safely and that you were happy with the stretched canvas and overall size. It’s great to know the experience was relaxing and that you were happy with the outcome.
We’re sorry to hear that some of the lighter colours didn’t fully cover the numbers, this can occasionally happen with more translucent shades. Our pre-printed canvases use darker lines and numbers for a balance of detail and visibility, but we understand your point about them being a bit too visible beneath lighter colours.
In the meantime, a helpful tip: for lighter sections, applying a white base coat, dabbing another layer directly on the number, or even partially removing the number prior to painting can make a big difference. We've got a quick video tutorial on coverage techniques on our Instagram if you’d find that useful!
As for the little pots, we know they can be a bit stubborn, but they’re designed that way to stay airtight and prevent the paints from drying out between sessions.
Thank you again for giving us a try, and we really hope this is the start of many more enjoyable painting projects! If you ever need assistance, please don't hesitate to reach out.
Purchased the rectangular bar keyring & a silver bookmark as gifts for our daughter, she has yet to receive them. We are thrilled with the quality of the items & they arrived within plenty of time. Personalisation as an option was great & we added our own messages which were clearly engraved. Overall very happy with quality, quick postage & the price!
November 6, 2024
Reply from Morgan & French
Dear Kirsty,
Thank you for your lovely feedback about the bar keyring and silver bookmark. We hope your daughter loves these thoughtful gifts as much as you do.
Great service as always from FatFace, delivery is always quick, quality is always great & service in stores is always friendly. Prices are still a wee bit higher than I'd like to pay for some items but at least I know I get what I pay for. My go-to store when I need new clothes!
August 18, 2024
Reply from FatFace
Hello Thank you for taking the time to share your recent experience with us. I am so pleased to hear you love your new items. I hope you have a great day! EP
I love Fat Face clothing, items are always well made & durable, I also love their ethics & sustainability. Deliveries are always reliable & within 5 days, customer service is very good & willing to help with any issues.
August 1, 2022
Reply from FatFace
Hi Kirsty, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent product! Tights that actually fit me! Love the range of colours available & denier options. Fast service for excellent quality products, would recommend!
Excellent quality, hard-wearing clothing. My daughter loves the soft fabric on her delicate skin. We both love the designs & versatility of mix & match items. Orders are always processed quickly & I receive my parcels well within a working week of ordering.
Totally awesome tights! Not only have I found tights that actually fit properly & are very comfortable, they come in funky colours & patterns too! I am the proud owner of tights that don't fall down or gather around top of thigh or bottom of ankle, I love wearing tights again! Thank you Snag!!!