CD

Charles Dingwall

United Kingdom

Reviews

Review of Ruk Bikes

Review of Money Expert


Rated 2 out of 5 stars

On applying for a electric and gas…

On applying for a electric and gas contract I was advised online that I would receive a call, on receiving the call the male employee once establishing my request advised that he has found this fantastic deal, his enthusiasm and language was over the top and appeared to influence my choice of provider. He mentioned that in the deal there was cover for one appliance and never mentioned any cost related to this, until towards the end of the conversation. He also advised that the deal was for the phone only and it had to be taken there and then, I certainly felt pressurised to take the best deal at that time. Whilst I took the deal, I realised that there was a cheaper deal elsewhere and I cancelled the contract more to do with the experience of the operator than the prices of the deals, I will be wary to use them again and would hate to think that elderly person would be subjected to that behaviour.

March 25, 2025

Reply from Money Expert

We’re sorry to hear about your negative experience. It’s essential that you feel informed and comfortable when making decisions about your energy provider. We understand how pressure tactics can make the process feel uncomfortable.

If you’ve already cancelled the contract, that's great. If you need further assistance or would like to discuss the matter further, please feel free to reach out to our customer service team at customerservice@moneyexpert.com. We're here to ensure you have a smooth experience going forward.

Review of John Clark Motor Group


Rated 5 out of 5 stars

Great service

From the point of ordering the car, I was kept up to date on its progression and arrival date. On the hand over day Kosta (sales person) went beyond what was expected and gave a detailed handover of the car. All good well done.

March 2, 2025

Reply from John Clark Motor Group

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kosta and the management team at John Clark Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Review of InsureMy

Review of Balsam Hill UK


Rated 3 out of 5 stars

The actual item was not as expected

The actual item was not as expected, being very unrealistic, (a previous purchase was of much higher quality) when highlighted to your company the returns system worked very well.

December 1, 2024

Reply from Balsam Hill UK

Thank you for sharing your feedback. We aim to design our products to capture the essence of real evergreens while maintaining quality with the materials available. We're glad we could assist you efficiently with your return request and should you need any further assistance, please don’t hesitate to reach out.

Review of One Click Insurance


Rated 1 out of 5 stars

Very poor service

Very poor service, trying to renew a policy and unable to log into the portal to carry this out. Your web chat was a waste of space.

September 21, 2024
Unprompted review

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