I have never dealt with a more incompetent company when you order stuff through this company and try to get a refund it is impossible They sell inferior products an inflated prices and if you pay through paypal they set themselves up on your automatic payment on paypal ADVOID USING THIS COMPANY
I received the order ok but l sent part of the order back because l ordered the wrong size on 24/3/2022 and too date not received my refund l have now received my refund on the 12/4/2022
April 11, 2022
Unprompted review
Reply from Priory Direct
Thank you for your editted review Paul
************
Thank you for your 1* Trust Pilot review Paul.
Really sorry to read this review, I'll contact you personally to discuss further.
Meant to be 18 ins thick according to packaging only 6 ins thick very expensive for a thin rather uncomfotable mattress wont be buying again
December 3, 2021
Reply from Dormeo UK
Dear Paul Alan Flello,
Thank you for your feedback.
We’re sorry you are not happy with your mattress, however you could be eligible to return or exchange it under our 60 night comfort guarantee.
If you would like to get in touch with us with your order details we can check this for you. Our Customer Service team is available for free via phone on 0800 530 0141 or via email to customer.service@dormeo.co.uk.
I was an Igloo customer who has subsequently gone bust and Offgem moved me to EON NEXT. They were meant to be my new supplier from the 3rd October but apparently because of their staff's advice in telling me what to do which was WRONG they cannot supply me until the 24th October and are having problems transferring my account so where will my supply be coming from for 21 days or will l just be cut off. I also have an outstanding CREDIT BALANCE with Igloo so what happens to that. A manager was meant to ring me to explain what is happening but no surprise there, still no phone call yet, l am getting very stressed about it all and wondering whether l will have any power supplied to my property. Once I was with EON NEXT and got my credit balance which did take a long time, their customer service has improved
October 8, 2021
Unprompted review
Reply from E.ON Next Energy Ltd
Hey there Paul,
I would like to begin by taking the opportunity to apologise for the issues you have raised. With accounts coming over to us from energy suppliers that have gone uunder, this is controlled by OFGEM and the account will come over to us within the usual 21/28 days. You will not go off supply and will be reimbursed with your credit balance. You can find out more information by visiting https://www.eonnext.com/igloo-energy
If you would like to get in touch, you can send a message across to us on Facebook (@eonnext) or Twitter (@eon_next) or reply to the email from Trustpilot asking you for more info and I’ll be in touch.
Sending positive energy to you, Beki - Digi Ops Team Leader & Sustainability Enthusiast
Everything & everyone powered by sustainable energy. 🌍
This is now where l get my news from I watch everyday l was so fed up with the bias reporting from BBC Sky Channel 4 and unfortunately ITV as well. In my opinion the BBC should be defunded because they are no longer neutral and yet they expect us people of the UK to pay a licence fee
One of the best utility company l have ever been with, excellant customer service. I have had no problems with this company whatsoever, highly recommended
Really pleased with the service we received Thank you
July 6, 2019
Unprompted review
Reply from Premier Property Lawyers
Hi Paul,
Thank you for reviewing the service and taking the time to leave your feedback. It is great to hear and we appreciate you sharing your recommendation with others. Joseph, Premier Property Lawyers