Andrew Chidgey

Octopus Energy is an excellent forward looking company using the latest technology to reduce costs which is passed on to us the customers. I especially like the free electricity periods when you can use as much electricity as you want at no extra cost. They keep you up to date via email and text messages and their processes are simple to use.

Reasonably priced, on-line user friendly.

Excellent customer experience. Kept fully informed of progress with order. Goods received on time in perfect condition. Drivers polite and respectful.

Received regular SMS messages on progress of delivery. As per message the delivery crew Diyan and Toder contacted me by phone when they were 30 minutes away from my home. They arrived dead on time, were respectful and professional and placed the item that I ordered where I wanted it.

Web site user friendly, took only a few minutes to arrange my travel insurance at a competitive price.

Prompt delivery, completely satisfied with product supplied.

Excellent service. Regularly informed by email on progress of my order. Blinds well packaged.

Item arrived dead on time. Regular emails received on progress of order.

Ordered Jumbo Bag of Chippings and Paving Slabs on-line. Contacted by Terry Howells Pontypool branch within 24 hours to confirm order received and delivery date. Delivery driver polite and friendly. Overall a very positive experience.

Excellent service provided. Products ordered arrived on time.

Excellent communication, item arrived on time.

I needed to contact customer services over a minor matter with the item I purchased. The company immediately responded and resolved the issue to my total satisfaction.