My happy place
Honestly, I love The Luxury Closet. It's my go-to place for online lux shopping. I've been purchasing for more than a year now and I've never had problem until recently: like item is different as advertised, selling price is higher than tag price on item, delayed delivery, sending wrong correspondence, late replies. Other than that, everything's well. Items are well-described. When your package arrives you would surely smile. The best feature is free delivery, no minimum purchase required. Hoping they'll be able to resolve their issues and maintain a good reputation. Customers always want satisfaction for every money they spend.
Reply from The Luxury Closet
Dear Tonnie,
Thank you for taking out time to leave us your valuable feedback!
We are built on trust and whenever Customer's they bring their concerns forwards we take prompt action. It's unfortunate that you didn't have a positive experience with your recent order. Please be assured that the team concerned has been given feedback.
We, once again, thank you for being this considerate and promise you that we will not give you another opportunity to be disappointed.
It's our sincere hope that you'd soon give us an opportunity to serve you soon again
Sincerely,
The Luxury Closet