Total fitness, Whitefield. Pools are dirty, showers are filthy, changing rooms are the same. Swimsuit spinner has been broken for 3 weeks. It plugs in and hangs on a bracket, keep a spare one in a cupboard to use when the other breaks. It's not rocket science, just penny pinching. Sort it out, it's a disgrace.
Useless. Booked a pick up for delivery as working from home. Failed to pick up.Tracking said I wasn't in, even though I have timed CCTV, a video doorbell and my desk faces the front door from my window. I was promised package would be picked up the following day. Same again, no show. Had to refund customer and i am still awaiting a call off a Parcelforce manager and a refund. Absolute joke. Won't be using again.
Bought a weather/UV/mould resistant cushion storage bag which is made from waterproof material. This bag failed miserably due to a non waterproof and badly positioned zip, ruined all our outdoor cushions. I complained to them. Their reply was the cushion bag is for "indoor use only"but the description makes out it's for outdoor use. They then told PayPal that we'd altered the bag, so they wouldn't have to refund us. Absolute disgrace, avoid at all costs, which was hundreds of pounds for us!.
September 8, 2023
Unprompted review
Reply from CoversandALL
Dear Alex,
We deeply regret hearing that your order didn't meet your expectations. As indicated on our website, the material you selected, Covers Rite, is indeed UV and water-resistant, although it's important to note that it may not provide 100% waterproofing. We appreciate your understanding regarding this aspect.
Regarding the issue with the zipper, we'd like to stress that this cover is primarily designed for indoor storage usage. Typically, customers use it to store their cushions in a storage room. However, it may not perform optimally in extreme weather conditions such as heavy rain, potentially leading to the cover not effectively protecting your cushions.
We have acknowledged your complaint and promptly responded with the best possible solutions we could devise. We kindly request your consideration in accepting these solutions to help resolve this matter to your satisfaction.
Thank you for bringing this matter to our attention, and we appreciate your understanding.
Went today. Walked out after over 6 hours after only managing to do Thirteen and Smiler as the coasters were either "closed" or broken down. Spent most of the time walking from ride to ride to find it not working/closed or a 2 hour plus queue. Do not believe the queue signs, they don't take into account the fast pass and access queue which get priority over everybody else. Signs everywhere encouraging you to splash out lots of extra cash to buy fast passes. Tried the Wicker man a few times. Standard queue was over 2 hours, fast passes and access queue and hour each. They're selling well over the number or tickets for the actually capability to run the rides fairly and safely as obviously maintenance is an issue as they're always breaking down. Never again.
Booked at 4pm day before parking date. Didn't receive email confirmation untill 2 days later. Spent 15 minutes at airport to prove we had pre booked as no information given to airport from you either. Still had to prove we had pre booked and pre paid seven days later on exit from airport as still no information given to them from Looking4parking.com. Unacceptable service.
Really helpful manager at the Bury store. He went through a range of coats with us even though it was closing time. They didn't have the size we wanted in store, so he arranged free home delivery.
Yet again 3 failed deliveries by Evri. This will be my last order. Ordered 3 times, Evri took 4 attempts to deliver first order. Two attempts to deliver 2nd order. 3 rd order still not delivered after 3 delivery slots sent. I'm waiting in for nothing!!
May 14, 2022
Reply from Beer52
Hi Alex,
Thank you for your review. I would like to apologize for the delays you have experienced with your delivery and the negative impression this has left. I have contacted you directly and hope that we will be able to find a solution together.
Worse than terrible. Ordered full fibre and TV as engineers had finished broadband infrastructure on our street. First install date, no show or comms. Second install date, same as first. Third install date, they cancelled 1 hour before install time slot. Eventually installed 20 days late. WiFi is intermittent, cuts out regularly. TV has picture and sound break up. BT blame it on everything apart from their own equipment. Just received an email saying I'm being cut off. Spoke to BT, apparent software glitch on my account. Broadband and TV will be off for minimum 36 hrs any time now. My account is in credit. Waiting for call off a BT manager as I type. Zero confidence in receiving that call. Diabolical service.