Maddalena Demela

Qualità prezzo eccellente. Prima volta che utilizzo swappie. Customer service affidabile e ottimo stato dei telefoni.

I usually like Lidl and his team member.Last week went to Lidl in Rho center and I have forgot some bags in the car.Went to the car and left my husband with my daughter in the shop.The shop assistant started to scan the items after I left the shop.I took 5 minutes to came back in the shop while my husband was waiting for me .My husband was very embarrassed as the shop assistant was making him feel very uncomfortable because didn’t pay .I have the wallet so he was waiting for me to come back.My husband told me that her customer service was very poor and during this 5 minutes the lady handle the situation with a terrible lack of manner and probably lack of training .
I must say that most of the staff that I usually meet is very caring and friendly but in other hands the management part look a bit frustrated.