Unreliable delivery
PostNL has large difficulties to deliver on the promised day today the courier never showed up and track and trace tells me that my parcel is still going to be delivered today this happened on multiple occasions de last delivery took three weeks to arrive here that was really Horrible PostNL had sent me13 appointments and 13e mails telling me sorry we could not make it after three mails that start this way it became unbelievable(the word sorry lost it’s meaning after so many failed deliveries! and customer service is also very bad t you can try to communicate your complaint to a Chatbot that does not not understand what the problem is