AB

ABowman

United Kingdom

Reviews

Review of Proovia Couriers

Rated 1 out of 5 stars

Ebay item x2 missed collections

Ebay item, didn't turn up in the time slot or communicate, seller furious, they rebooked for that evening and failed to turn up for that one too or communicate. Resulted in a lot of calls to try and sort out.

June 25, 2025

Reply from Proovia Couriers

Hello,

Thank you for your feedback.

We’re really sorry for the missed time slots and the lack of communication you experienced — this clearly caused unnecessary stress for both you and the seller.

We’ve flagged this case internally to review what went wrong with the initial booking and why the rescheduled collection was also missed.

This isn’t the level of service we aim to provide, and we’ll be taking steps to ensure it’s properly followed up with the teams involved.

Thank you again for bringing this to our attention.

Yours, Proovia Couriers

Review of Five Guys UK

Rated 1 out of 5 stars

They really loathe their customers!

Given wrong food, operative put it through incorrectly, complained but customer service suggested I was a liar. Not sure a company can't plainly hate their customers as much as Five Guys! Seems to be a competition with their UK customer service on who can be the rudest. Stick to burger King.

May 19, 2025
Unprompted review

Review of RAC Breakdown Cover

Rated 1 out of 5 stars

6hrs left on the side of the A14

6hrs left on the side of the A14, kept telling me to ring police if felt unsafe and increasing recovery time from 1 to 6 hours, we were apparently the highest rescue category. They sent a local company to move the car so we never saw an RAC person. Shocking, don't think you can rely on them.

May 24, 2025
Unprompted review

Reply from RAC Breakdown Cover

Hi ABowman,

We're really sorry to read about your experience and completely understand how frustrating this situation must have been for you. We appreciate your patience and regret the delays you faced during your breakdown.

We would appreciate the opportunity to learn more about your experience. Please send us a direct message on Facebook, Instagram, or X with your details and reference #70519, and we will take steps to address your concerns.

Thanks,
Pavi

Review of Boots

Rated 1 out of 5 stars

Damaged goods

Damaged goods, returns process is awful, impossible

April 25, 2025

Reply from Boots

Hello there,

Thank you for taking the time to provide your feedback.

We value your feedback and will use it to improve our customer experience. We strive to provide a positive and reliable service for all our customers, and we are sorry to hear that your experience did not meet your expectations.

We appreciate you bringing this to our attention.

Sincerely,

Customer Care Team
Boots

Review of SCIS Ltd

Rated 1 out of 5 stars

Booked survey via EON for GBIS…

Booked survey via EON for GBIS insulation survey. Last minute they text to say they were double booked. Several weeks of calls and emails to try and get another appointment but absolutely no reply. Awful company. Have rebooked with EON, same company and EON confirm they've had lots of complaints. Also trading as Energy-Won.

March 8, 2024
Unprompted review

Reply from SCIS Ltd

It's disappointing to hear about your experience with the insulation survey booking through EON and the lack of response from the company. It's crucial for companies to honour their commitments and provide timely and reliable service to their customers.

It's positive that you've managed to rebook your survey, and if you require any further assistance please call us.

Thank you SCIS Team

Review of Green Star Energy

Rated 1 out of 5 stars

Worse than awful

Worse than awful. Just avoid. Been landed with a £1500 bill after switching energy companies. Nothing ever received from GS to say account was in debit in 14 months. Every other company would inform you. Not even informed at renewal. I've since found that they have put me on a standard tariff where I had agreed a fixed rate. They haven't bothered with sending any info I've asked for, 2 months after raising the complaint it's time for the ombudsman. No idea how elderly people could deal with this. The most shocking company I've ever dealt with. Interesting that GS are able to upload their own reviews here too. Avoid if you don't want debt and months of stress.

April 15, 2019
Unprompted review

Reply from Green Star Energy

Good morning,

Thank you for your review and I do apologise for the service you've received to this point. I agree, you should have been made aware of this ongoing debit before switching to new supplier resulting in a large final bill.

I will be happy to take a look into this for you to provide an explanation of what's happened here. To do this, could you please confirm your full address and email to me over Facebook or Twitter? This is our quickest method of contact and will allow me to investigate your account right away.

Kind regards,

Phil