CastleClan Coc

United Kingdom

Reviews

Review of Petshop.co.uk


Rated 5 out of 5 stars

Only dealt with this business once so…

Only dealt with this business once so it’s a snapshot review, but I had no issues at all. The pet food I ordered arrived quicker than expected and in good condition and the price was the best on the market.
Can’t ask for more than that.

July 3, 2020
Unprompted review

Review of www.eframe.co.uk


Rated 4 out of 5 stars

Happy with service and product

I received two bespoke Picture frames today and I am really happy with them. The quality of materials used is average and if I bought it in a shop I’d never pay the price I have, but the price difference is for the service and overheads in making a bespoke sized frame. It is exactly as expected and almost flawless in finish (just one small fingernail indentation on the white insert). I think this represents good service and good products. Slightly longer than anticipated in delivery but isn’t everything at the moment??
Well done eframe- one more satisfied customer

May 23, 2020
Unprompted review

Review of Oak Furnitureland


Rated 1 out of 5 stars

Damage & poor quality. Appalling customer service response

The TV cabinet arrived with some minor damage to the top back corner and significant manufacturing flaws to front top display. I took photos and spent all day trying to sort it out with customer service. At first they tried saying it was natural sap damage to the wood til I pointed out that oak is a low sap product and the flaws were clearly square tool damage that has been badly filled with mismatched wood filler and wax. They asked if it was smooth to touch, I said yes, but very unsightly filled hole. They said if it was filled and smooth it was manufactured correctly and basically nothing they could (or rather would) do. This is not the item I paid for, it’s poor cuts of wood and very badly finished. If they had this in the display in store I’d have walked out. They refuse to comment further even though I’ve asked them to put their comments in writing for litigation purposes they will not. I am still going to take the matter forward without their cooperation. This site won’t give enough space to share all the defect images

April 3, 2019
Unprompted review