MP

Bought a tap 2-3 years back. Water tank started leaking. For a product which cost me over £400 plus the filter replacements costing £36 each time, I was surprised to see it fail in just over 2 years. Called them and their response was that I have to buy a brand new tank for £200 for repair the existing one for £120. I don't think it's worth investing in considering you will have to spend £200 every 2/3 years to replace the tank. Shame as the tap was decent aswell until recently where the boiling tap handle button got jammed

Ordered suit for a wedding upcoming. Delivery scheduled for longer than mentioned when actually ordering on their site. Standard delivery is upto 4 days, my delivery was scheduled for 7 days. When called they said "due to warehousing issues". when asked if we could change delivery they said this is not possible and entire order has to be cancelled, even though the order had not yet been dispatched.Went to order again straight away and they had removed the sale too so had to order full price. First and Last time ordering from here.