Swift service.
We had a problem with our boiler - not working at all. Gary, our engineer, arrived promptly allowing us to get on with our afternoon. He did a great job and was friendly & informative - it was a faulty pump and valve. From ringing in the problem at 8:00 this morning we were all sorted 5 hours later - excellent service. Well done. I feel being part of the Home service package was a great decision.
Reply from British Gas