The product was superb just like brand new. It wasn't the correct size and I spoke with someone which in itself is amazing and the service was fantastic they exchanged it the next day.
I placed my order on 17th September and have still not received it.
I was told that the order had been lost and they would create a new order. That was over two weeks ago and I still have not received anything.
Very expensive rugs that I have no idea if they are worth it or not. I have asked for them to give me an exact delivery date or refund my money
October 23, 2023
Unprompted review
Reply from Ruggable UK
Hello Belinda, We are sorry to hear that you have not yet received your item! We have created a complimentary replacement item for the lost order, which was shipped on Oct 12th. Please note, that we rely on the courier to deliver all our parcels swiftly and successfully, just like you do. If we could hand-deliver all orders ourselves, to avoid any shipment issues, delays, or lost boxes, we would certainly do so! We will send you the tracking details as well as some more detailed information via email. Thank you for your feedback.
Excellent ordering process and easy to fit and install. I had quotations from other companies to provide and fit blinds by using Blinds 2go we saved over £1,000. Really pleased with the quality and look. Thank you
Superb service, blinds are good quality and i made a mistake on my measuring and they changed them with no questions asked. Very glad i took out the insurance. However it was my fault i didn't read their instructions correctly.
would definitely use them again.
June 12, 2021
Reply from Swift Direct Blinds
Hello Belinda Thanks for the superb feedback! Im really pleased we were able to help when the wrong measurements were entered. Sizesure is a great addition for any sizing issues our customers have or even for peace of mind. (we do recommend reading Ts and Cs first) Kind regards Emma