How I can give you rating because when I try to take payment you think it’s suspicious because of you I did lose my customer so I’m really sorry it’s not worth it
November 26, 2024
Reply from BT Business
Hi Rajiv,
We're sorry to hear about the issues you've had with the payment process. We strive to provide a secure and reliable experience for all our customers, and we apologise if our security measures caused any inconvenience. We value your feedback and will use it to improve our processes.
Best Wishes, Aimie - Customer Excellence Specialist, BT Business
Don’t use this bank they are Basted these online bank any time can your business doesn’t meter how your relationships good with this bank and how much you give the business to bank I loose nearly in a week 100k because suddenly they close the bank and said it’s under review without any wrong activity and wrong transaction full transparency transaction I have four accounts with this bank all in review and 50 k is stuck and on one can talk and can’t short the problem and no one can explain why we close you account they idiot all mother fuc idiot nonsense people who is working there I have suggest everyone please use two to three bank accounts with same company and don’t trust wise bank any time they can fuc you and you can’t do anything
September 27, 2024
Unprompted review
Reply from Wise
Hello Rajiv,
We understand how upsetting it must be to suddenly lose access to your funds and accounts. This is especially difficult when there is no clear explanation provided, and we sorry any distress this has caused.
As a regulated financial institution, Wise is obligated to follow stringent compliance and regulatory requirements, which sometimes involve reviewing accounts and, in rare instances, freezing funds. These reviews are never taken lightly and are aimed at ensuring safety, compliance, and adherence to financial regulations. Unfortunately, due to the nature of these regulations, we are often unable to provide detailed reasons while an investigation is ongoing.
We understand that this explanation may not alleviate your current frustrations, and we want to assure you that we are committed to resolving these reviews as quickly as possible. If you are unhappy with this decision or have money left in your Wise account, you can always submit an appeal and request a refund using this link: https://wi.se/appeal. Our appeals team will contact you once all due diligence checks are complete to provide further information regarding your account and refund.
We recommend contacting our support team at https://wi.se/directcontactus to get any updates and ensure your case is prioritized for review.
If you have more questions, please reach out to us directly, and we’ll do our best to assist.
Hi I m from uk I just received the funds from my friend in bitmax I was new Coustmor to open the account when try to make a withdrawal they for card pin you have to pay 2500 dollars usdt it’s very big amount to pay just for card pin they will issue me for withdrawal even I received the fund 10000 I told them you can take the amount from my account they said no you have pay upfront look like fake people. I think don’t trust theses site
