Review of Wise


Rated 1 out of 5 stars

I’m still expose you everywhere because I did lost nearly 50k in my Business with in 5 days if know that you do like that I will open other bank account you all basted people play with emotions

Don’t use this bank they are Basted these online bank any time can your business doesn’t meter how your relationships good with this bank and how much you give the business to bank I loose nearly in a week 100k because suddenly they close the bank and said it’s under review without any wrong activity and wrong transaction full transparency transaction I have four accounts with this bank all in review and 50 k is stuck and on one can talk and can’t short the problem and no one can explain why we close you account they idiot all mother fuc idiot nonsense people who is working there I have suggest everyone please use two to three bank accounts with same company and don’t trust wise bank any time they can fuc you and you can’t do anything

September 27, 2024
Unprompted review

Reply from Wise

Hello Rajiv,

We understand how upsetting it must be to suddenly lose access to your funds and accounts. This is especially difficult when there is no clear explanation provided, and we sorry any distress this has caused.

As a regulated financial institution, Wise is obligated to follow stringent compliance and regulatory requirements, which sometimes involve reviewing accounts and, in rare instances, freezing funds. These reviews are never taken lightly and are aimed at ensuring safety, compliance, and adherence to financial regulations. Unfortunately, due to the nature of these regulations, we are often unable to provide detailed reasons while an investigation is ongoing.

We understand that this explanation may not alleviate your current frustrations, and we want to assure you that we are committed to resolving these reviews as quickly as possible.
If you are unhappy with this decision or have money left in your Wise account, you can always submit an appeal and request a refund using this link: https://wi.se/appeal.
Our appeals team will contact you once all due diligence checks are complete to provide further information regarding your account and refund.

We recommend contacting our support team at https://wi.se/directcontactus to get any updates and ensure your case is prioritized for review.

If you have more questions, please reach out to us directly, and we’ll do our best to assist.

Wise