Reply from Easy Clothes
Hello Elaine,
Thank you for your message, and we’re sorry to hear about the issue you’re experiencing. :-(
If you ever have a delivery problem, please don’t hesitate to contact our customer service at sav@easy-clothes.com, our team is very responsive.
It appears there has indeed been an issue with the delivery of your package. :-(
This situation is unacceptable, and we have immediately launched an investigation with our carrier, Chronopost, to locate your parcel.
As soon as we receive any information from them, we will get back to you promptly.
We sincerely apologize for this inconvenience. :-(
Rest assured, you will not be at a loss with us.
We will contact you again as soon as we have feedback from our partner.
Thank you again for your understanding, and apologies for the trouble caused.
Have a lovely day,
