Melanie Joyce

Didn’t knock when I was home. Say they have left it in a safe place, no photo available on tracking website, no parcel to be found. Terrible.

Great customer service from Jesanie, love this product smells amazing

I ordered a pair of leggings in January. Two weeks on they had not yet been shipped. I contacted Halara to ask what was happening only to be told that the items I had ordered were out of stock. I was offered to chance to swap the item I had ordered to another colour. I went online and noticed that my size and the original colour ordered were still showing as in stock. I changed my order anyway, only to be told that was not in stock either.

I get that things can go wrong but I feel really strongly that items should not be advertised as available if they are not, and my money should not have been taken if they were out of stock.

The customer service lady was pleasant and offered a full refund in the end plus 10% off my next order but there won’t be a next order as I have lost faith in this website. It shouldn’t have taken 3 weeks and a complaint for them to “discover” that the item I had ordered was not actually available,

This is a shame as I previously bought a pair of cord trousers from this site and they fitted well and were of good quality, which is why I had come back. What a let down.

The customer service lady and the fact that my previous order was good is the only reason I have given 2 stars instead of 1.

I haven’t received my curtains yet. I ordered them on 02/01/21. Their update part of the website indicated that the curtains were being made with an EDD of 30/01/21. Great! They took my money and I checked the status of my order regularly. Then on Sunday 31/01/21 I e-mailed them to ask when they thought they might be despatching my curtains. No reply apart from a bog standard “we are busy we will reply as soon as we can” e-Mail back. When I checked my order status again on 01/02/21 it now says awaiting stock, and has an EDD of March! I am so upset that this company happily took my money, messed me about and that no one has actually replied to my e-Mail yet. Don’t believe their online tracker, clearly it doesn’t work. Incredibly disappointed with my experience so far especially considering all the positive reviews on here for others.

Horribly made dresses, terrible service, scam company. Dresses not as pictured and they don’t offer exchange or refund. Con company. Also go by name of Wakasia.