LA

Lauren

United Kingdom

Reviews

Review of Foodigital


Rated 1 out of 5 stars

Terrible

Terrible. I ordered on 17th June for next day delivery (18th June). Still haven't received my order (it is now the 24th June). I have emailed the company 4 times and no one has replied. I have asked for a refund - nothing. Product hasn't arrived, nobody has dealt with my requests for an update or refund. Doubt I will ever see that money back or the product considering how terrible the service has been. Complete and utter waste of time and money.

June 24, 2021
Unprompted review

Review of Aspinal of London


Rated 1 out of 5 stars

Terrible

Terrible. They "sent" an item 3 times - never arrived. Requested a refund. Hasn't happened. Have sent 4 emails and not one reply. Shocking service.

Not sure why they advertise a customer service email address and then just ignore the inbox...

January 30, 2019
Unprompted review

Reply from Aspinal of London

Dear Lauren,
Thank you for your feedback.
In order to try and help you, please may I I ask you to provide the order number.
Many thanks

Kind regards

Sue Swain
Customer services manager