United States
Review of SwissCubanCigars
My experience was very good WHEN I could get cigars. Now that I can't get them for reasons beyond your control, I can't give you any more positive reviews.
Sorry.
Let me know when I can get cigars again.
Review of SwissCubanCigars
My first box of Hoyo de Montereys was stopped in N.Y. and a second box was ordered.
That box shows on AfterShip as being in Germany, but Swiss Cuban says its in the states. I heard that well over 2 weeks ago, so I'm assuming it was stopped again. This order originally was started months ago, and no real satisfaction this time.
Reply from SwissCubanCigars
Dear Mr. Pilok,
Thank you for sharing your experience.
We truly empathize with the frustration caused by your local customs restrictions and understand how this situation has impacted your experience as we know you were eagerly expecting your product.
We truly apologize for any inconvenience and discomfort caused by this situation.
We would like to inform you that one of our sales agents has addressed this situation with your last package via email and we're still awaiting for your response, if you have additional inquiries towards your case, please reply to the last email to further assist you.
Thank you for being our customer, we want to let you know that we’re happy to answer any questions or provide any additional information you may require towards your orders as we value our customer's opinions since they make our services better.
I invite you to reach out to us through our CS channels at info@swisscubancigars.com with additional information as we offer a 100% satisfaction guarantee towards all our orders.
Delineth M.
Customer Service Team
Review of SwissCubanCigars
Montecristo #2's are so special. Swiss Cuban Cigars delivered a beautiful package of 15 cigars that were perfect upon delivery and they smoke just as beautifully.
Review of SwissCubanCigars
After quite a few purchases of fine Cuban cigars, Swiss Cuban Cigars has always provided excellent service and beautifully delivered products. I have always been totally satisfied with my cigar quality and the buying process from Swiss Cuban Cigars.
Review of SwissCubanCigars
SCC is just a very reliable, and excellent source for Cuban cigars for me. I love the selection, and the delivery is quick. Cigars are always perfect when they arrive. I've NEVER been disappointed in SCC.
Review of SwissCubanCigars
Swiss Cuban Cigars provides a wonderful experience from the time you order, to the delivery, to the smoking of the first cigar from your purchase.
Excellent quality and tremendous support after the sale.
Stan
Review of SwissCubanCigars
Fast delivery of a high quality product. That's hard to beat!
Review of SwissCubanCigars
It was a pleasure receiving these wonderful Romeo & Julieta Wide Churchills. Delivery was a prompt as possible, I suppose, but my anticipation was very high to receive them.
Review of Raymour & Flanigan
