Thank you Tesco insurance
I see many people have had various bad interactions with Tesco pet insurance. Me? I couldn’t praise them enough!!
I took out the “premier” and “for life” level of insurance. Obviously, being their top level of insurance, it cost the most. But to be blatantly honest, if (for instance) you are going to get a dog and the breed is one that (could) have issues, what is the point in taking out a level of cover that just won’t suit? I have a Shih-Tzu, we did the research before getting him and knew he could get extremely expensive, should he ever get certain problems a breed like his do. I looked at levels of cover and what certain conditions would cost should he get those problems Shih-Tzu’s tend to get. There was absolutely no point in going any less than the top level of cover. So after paying the premium for approximately six years, he got a problem with his eye, (which is common in his breed) we took him to our local vet where an ulcer was diagnosed. I called Tesco pet insurance there and then. The lady was very sympathetic and told me to go ahead with treatment and everything would be paid directly to the vet (minus the excess) and everything went perfectly smooth. He recovered, but within four weeks, he got a problem with his ear. I took him to the vet, i paid for tests, etc, but was told it was a very bad infection that would need an extremely strong dose of antibiotics. I called Tesco again, as i had now spent more than the excess in treatment and again everything went perfectly. Skip on a few weeks and we are still having problems treating his ear infection, but Tesco have paid every penny straight to my vet. No quibbles from them, it’s just being paid.
I would ALWAYS suggest getting the maximum amount of cover you can afford. There is NO point in scrimping on insurance. I know i could not afford to just hand out the £1800 it cost for his eye treatment and surgery. And i have no idea what has been paid for his ear problems, but it must be in the thousands by now. You wouldn’t buy a classic Ferrari and only insure it third party, so class your pet as that expensive and irreplaceable object.
I have found Tesco VERY considerate and easy to deal with. Just do your research and make sure everything is covered before taking out cheaper cover. Thank you Tesco.
August 10, 2021
Unprompted review