Purple Bricks is Not Worth It
I feel very cheated. My agent, Mark Seaberg, acts new, does not know/cannot explain the contract, does not act proactively to sell my house, then gets defensive when I point out what he should be doing. I suffered through two weeks of hell with this guy.
I asked for a hard copy of the contract, telling my agent, Mark Seaberg, I could not read it online. He wanted me to wait 3 days for the hard copy, when it would have been too late to cancel. CRIMINAL! When I realized what he was doing, I cancelled and told him we would start over when I could read the contract on paper. I think he purposely postponed getting me a hard copy so I could not back out. Pretty slimey.
I walked him through my house, pointing out all the cool things/selling points. My agent, Mark Seaberg, took no notes. When he left he told me I needed to take pictures of my house for a “Coming Soon” ad. Me? Why didn’t he take pictures. No notes. No pictures. What am I paying for?
Then I emailed him the list of selling points, because I wanted my house sold. If he wasn’t going to make a list, I would. He thanked me. (Very nice of him, but why do I have to do his job?) Then he complained because I had sent it to him as a PDF file.
The photographer came to take pictures for the official listing. I said to my agent and the photographer that, if anything needed to be moved to make it a great picture, to let me know. But my agent, Mark Seaberg, sat chatting with me, rather than checking on the photographer and the setting of the pictures.
When I looked at the pictures, they were good, but there were a few things that should have been moved out of the shot to make it perfect. But no one told me during the shoot.
Also I saw that there was no picture showing the shower in the master bath. The picture made it look like the bathroom only had a sink and toilet. That is unacceptable. My agent, Mark Seaberg, said not to worry. People would see the shower when they came to walk through it. But they may not come in person if the pictures aren’t complete or good.
When I told my agent, Mark Seaberg, about the missing pictures, he gave me all sorts of excuses, instead of solutions. He said there was a 25 picture limit. Okay, but we could easily do without the duplicates I found, and the bad pics should be deleted, freeing up plenty of space for showing my shower. Mark is a very bad agent.
When I told my agent, Mark Seaberg, I wanted to sit down with him in the morning to go through the pics together, he said he was too busy and he wanted to put the pics online immediately. I said, “ not until we go through to get rid of some and add the bathroom pictures that are missing.” HE PUT THEM ON EVERY SITE HE COULD, AGAINST MY WISHES AND WITHOUT MY KNOWLEDGE. CRIMINAL!
Mark continued to argue with me about the pictures and told me, “Leave me alone. I know what I’m doing. And I don’t need any extra comments from you.” Whoa! Who is the boss here? It was almost midnight when I told Mark, “No more emails.” I needed to be more specific for him because at that point he started texting me. 15 texts after midnight, bullying me.
Purple Bricks offered to let me out of my contract at no expense to myself. I accepted, gladly. I don’t know if Purple Bricks trains their agents to ignore the law, bully clients, and act irresponsibly, or if Mark Seaberg is a rogue agent.
Purple Bricks also offered to give me the pics of the house, but my legal council told me not to take them, because some agencies will keep on eye on me, find out who my new agent is, and look to see if I use the pics. They then might accuse me of stealing the pictures. So to avoid any POSSIBLE problem, I started completely over.
You get what you pay for. I am 3 weeks behind my moving schedule now and went through two weeks of gut wrenching hell having to fight Mark Seaberg for my rights.
Purple Bricks should fire Mark Seaberg for unethical and unprofessional behavior. If they do, I will feel better about them. If they don’t, it means they condone his horrific behavior and free him to bully and harrass more women.