Just had all windows upstairs and downstairs replaced over the past 2.5 days by Gary and Duncan from EE. Thoroughly professional outfit great job done by these installers. Would highly recommend EE good glazing product looking good and the whole process through ordering etc to installation top class.
October 8, 2025
Unprompted review
Reply from EE Glazing Ltd
Thanks for taking the time to share your experience Kevin. We are happy to hear that you're pleased with your new windows and the service delivery from Gary and Duncan. We will be sure to pass on your feedback to them!
I’m sorry to hear that only 5 out of your 20 plugs survived. We’ve sent you an email to discuss this further and find the best way to resolve the issue. Thank you for your understanding.
Had a transformer 2 months which then failed. Replaced without issues. Great customer service.
April 24, 2023
Reply from UK Water Features
Hi Kevin,
Thank you for taking the time to leave such a wonderful review - it's amazing to hear that our customer care team resolved your issue swiftly and to your satisfaction!
Ordered 12pies and 6 liquor, arrived on time, professionally packed in cool box with coolant. Brilliant service, excellent pies. Would highly recomend to anyone who enjoys pie & mash.
No guidance as to how to replace the spare part purchased.
February 8, 2021
Reply from The Replace Base Ltd
Hi Kevin,
Thanks for taking the time to leave a review, we do not advertise on the part listed that we do provide any guidance or instructions for the repair. If you did need any help at all you could always contact us by phone, live chat, email, facebook or our forum, however i cannot see any of these steps were taken.
Alternatively we do often advise customers to find a guide online before ordering or carrying out a repair in case this is something they are uncomfortable doing themselves.
We are disappointed to receive a 2 star review over this when you have not been in touch to allow us to help and it is regarding something we do not advertise or provide with the part. If you did want to get in touch we would be happy to help.