M.Manze Pie & Mash Reviews 3,611

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the convenience and reliability of the delivery service, noting that orders arrive on time and are well-packaged, often with thoughtful touches like reusable ice packs and clear heating instructions. Consumers frequently highlight the ease of the online ordering process and appreciate being kept informed about their delivery status. People consistently praise the quality and taste of the food, especially the pies, mash, and liquor. Many reviewers mention that the food evokes nostalgic memories of London and provides a comforting taste of home. The quality of service is also commended, with several customers expressing gratitude for the company's helpfulness and compassion.

Based on these reviews

Rated 5 out of 5 stars

The delivery was spot on and the food was absolutely amazing! The pie was packed with flavour, the mash was perfectly smooth and creamy, and the liquor brought everything together beautifully. It arri... See more

Rated 5 out of 5 stars

Rarely get up to London nowadays so brilliant to order online for home delivery. Delicious pie,mash and liquor. Great way to celebrate our 52nd anniversary, we know how to live!

Rated 5 out of 5 stars

Received my order yesterday and it was well packaged and even more so it was delicious. I will definitely be ordering again as no pie and mash or jellied eels in Cornwall lol!

Rated 5 out of 5 stars

Excellent meals! Well packaged and delivered on time. Good value all round. Very well pleased with whole delivery. Will certainly have this P&M delivery from Manzes again, Soon! Many thanks for... See more

Rated 4 out of 5 stars

Love the pies but unfortunately the liqour was disappointing. It didn't have any flavour and had to throw it away. Even my son didn't like it and he loves pie and mash with liqour. Ordering was easy a... See more

Rated 3 out of 5 stars

Very Disappointed with Food. Ordering very easy website. Arrived on day as stated. Packaged well. Now the Downside: We followed the heating instructions that came with the food. But the pies wer... See more

Rated 4 out of 5 stars

Food was great since .moving to west country family missed pie & mash will definitely be ordering regularly only one criticism the plastic trys had broken had to check liquor for broken pieces of pla... See more

Rated 5 out of 5 stars

Easy to order Got delivered on time Absolutely delicious Was a bit sceptical about reheating, But tasted so fresh, Definitely order again

Rated 5 out of 5 stars

Extremely easy ordering process, delivered with no hassle on requested day, we ordered 30 pie, mash and liquor for a party (our 3rd year of doing it but first time with Manze), everyone really enjoyed... See more

Rated 5 out of 5 stars

Excellent delivery which came within the time notified. Friday 25th July. It was great having the heating instructions which were very straightforward. I absolutely loved all the food: pies, mash... See more

Rated 5 out of 5 stars

Our Pie and mash shop closed years ago. I've been seeing Manze's everywhere on socials so I jumped in. Did an online order and bang there it was on my doorstop,Great Communication from Manze's and the... See more

Rated 5 out of 5 stars

My Mum requested Pie and Mash and all the trimming for her Birthday gathering. I ordered online loads of grub , tshirt , teatowel the lot even some Sasparilla. Loads of emails to confirm delivery dat... See more

Rated 5 out of 5 stars

I was born in fulham, now live in West Sussex. Recently got my order from Manze the packaging was outstanding every part of my order was individually wrapped with chilled packaging. Absolutely brillia... See more

Rated 5 out of 5 stars

Made an East End Mum's day for a cheeky wedding anniversary dinner. I ordered a little treat for my Parents Wedding Anniversary, and nothing but impressed (well, DPD no impressive, but that's... See more

Rated 5 out of 5 stars

First time ordering for homedelivery as ex eastender who now lives in Devon and can’t get proper pie and mash Delivery was as planned and the food was well packaged and chilled I don’t own a micr... See more

Rated 5 out of 5 stars

I don't get up to London nearly enough so decided to make an order for my mum and I, as we LOVE Manze's pie and mash! It was a first time try for my fiancé too, and he loved it as much as we did!... See more

Rated 5 out of 5 stars

Not only do Manze do the best pies in my opinion but today they have gone well and truly beyond any expectation I would have for any establishment. Manzes has been a gift I have given to my great Au... See more

Rated 5 out of 5 stars

Fantastic delivery by m.manze packaged really well with so much care . The pie , mash and liquor are excellent a nice warm hearty meal . The stewed eels are excellent so is the jellied eels as well an... See more

Rated 5 out of 5 stars

Ordering on line was easy and I was kept up to date on delivery. Delivery was on the date and within the time slot given. Package included reusable ice packs which will be great for the summer. Plu... See more

Rated 5 out of 5 stars

My order was received on time and was in perfect condition, packed with cold blocks, bubble wrap around the trays of liquor and a strong, sturdy box. The pies and liquor came out cooked to perfection... See more

Rated 5 out of 5 stars

I have missed pie & mash since I have lived in kent. Maze have restored my faith in my missed feelings my delivery was perfect the food was great I will order again and recommend the service to fri... See more

Rated 5 out of 5 stars

another great well packed delivery after DPD delivered it to the wrong address! so after great help from Manze I got it the next day and it doesnt disappoint so thank you Manze for my additional trip... See more

Rated 5 out of 5 stars

The pies were lovely and mash good but the licker wanot eatable it had a bitter rancid taste to it had to through it all away. I was went a text saying I would receive it Wednesday it did not turn up... See more

Rated 5 out of 5 stars

As a Eastend girl that was brought up eating pie&mash I was so happy to find Manzie did online ordering and delivery to my area . Food was well packed and sealed well and delivered on the date th... See more

Rated 5 out of 5 stars

I asked for it to arrive on a specific day, and it duly did just before lunchtime. The packaging was fantastic, with so much care and attention to detail. I was absolutely convinced, coming from Manz... See more

Rated 5 out of 5 stars

Having moved away from London 8 years ago it is always nice to have a taste from home delivered to our door. The delivery is perfect and comes via DPD who are the best courier service and the pie mash... See more

Rated 5 out of 5 stars

Omg absolutely perfect! Ordered for delivery and it arrived on time , packed so well with cold bags to keep it chilled. The pie and mash were just as I remember, the liquor was perfect and they send i... See more

Rated 5 out of 5 stars

Had pie, mash and liquor from Manze last night and it was everything I thought it would be, so delicious, it was like I was in their shop. It was a regular visit after walking round Walthamstow market... See more

Rated 3 out of 5 stars

Bought the delivery for 6 mash, 6 pies, 4 gravy as I was desperate to try it. Not for me. Tasteless but..... I suspect for most its not so enjoy. I just wish I hadn't gone 'all in' and spent over... See more

Rated 5 out of 5 stars

Smooth easy ordered pies and mash the full works eels, slipt pea soup chilli vinger as a present for friends in Cornwall they arrived safely and taste like a little slice of south east London, amazing... See more

Rated 5 out of 5 stars

My last Pie and Mash was with my late Father several years ago on a visit to London. I was pleasantly surprised to find delivery to the East Midlands was available from Manzes. The first bite had... See more

Rated 5 out of 5 stars

Lived in the east end of London 64 years from when I was born , moved to Norfolk just over 4 years ago. , missed being able to have pie and mash , ordered from your delivery menu and was not disapp... See more

Rated 5 out of 5 stars

The pie n mash tasted just like I remember when I lived in London and it brought back some great memories but I do remember that there was gravy running out of the pies when you cut them open, the one... See more

Rated 5 out of 5 stars

Great food well packed for a fast delivery. Thanks for helping make my Mums 80th birthday a trip down memory lane. She grow up having pie and mash with her Nan and in fact 5 generations of my family h... See more

Rated 5 out of 5 stars

We havnt had proper pie and mash for many years. I stumbled across delivery service by chance and decided to give it a go. We were not disappointed. It tasted exactly how we remembered it and was exce... See more

Rated 5 out of 5 stars

Living in Warwickshire I missed the pie mash and liquor nights we had Fridays as a child ...found this little gem that delivers ,from London. Very nostalgic...teleported back in time Just as I re... See more

Rated 5 out of 5 stars

Order came when asked, fantastic packaging,and chilled with ice packs. Brilliant service and great portions of liquor. I'm very happy and will order again. I love traditional pie mash and liquor,y... See more

Rated 5 out of 5 stars

So easy to order packaging was excellent Arrived when expected instructions were included pie & mash and Liquor was just Wonderful you made an old cockney boy Very happy thank you 😊

Rated 5 out of 5 stars

I was very impressed by the way my order was packaged, everything was chilled and packed really well. I shall definitely be ordering again in the future. Thankyou.

Rated 5 out of 5 stars

GREAT. First time ordering I was well impressed. Packaging fantastic delivery on time and now the yummy bit …. All food as expected. I will be ordering more Thanks for your great service.

Rated 5 out of 5 stars

Package 📦 turnt up on time as expected. Packed neatly in the box with care. Lovely pies 🥧 and liquor. Taste was delicious. A little over priced , but was delicious meal .

Rated 5 out of 5 stars

Thank you M.Manze Fantastic service and great delivery service, would highly recommend. So missed have pie & mash since moving to Kent 👍

Rated 5 out of 5 stars

Up to their usual high standards Delivered on time and enjoyed by all the family for lunch Deserve the five stars

Rated 5 out of 5 stars

Delivered to Liverpool for a Londoner who lives there. Excellent service, well packaged and pies exceptional. Absolutely delicious and certainly the best pie and mash I have ever eaten.

Rated 5 out of 5 stars

Ordering was so easy. Box arrived chilled and packed so well. Food, pie and mash absolutely amazing. A little taste of home in Devon

Rated 4 out of 5 stars

Omg the pies were lovely. the only down side i found was the liquor tasted funny. The packaging was chilled and arrived in good condition.

Rated 5 out of 5 stars

Speedy delivery! Packed with care . Pie and mash delicious!! Will Definitely order again !

Rated 5 out of 5 stars
Verified

Usually attend the Tower Bridge shop most Saturdays. Being closed during the Covid-19 shutdown I treated the family to a delivery. Arrived spot on the time advised, in good condition and was a welcome... See more

Rated 5 out of 5 stars

Ordered for my 90 year old mum’s Mother’s Day dinner treat. As well as taking her down memory lane, she absolutely loved it. From ordering, delivery, packaging, instructions on how to heat & the eatin... See more

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Company details

  1. Meal Delivery

Written by the company

M.Manze opened back in 1902, serving up a delightful array of dishes inspired by the Cockney cooking traditions of the East End. It's one of London's few remaining "eel & pie" houses, with a concise but hearty menu of pie or eel with mash and liquor.

Chilled overnight Deliveries throughout the UK

Written by the company

Order online at manze.co.uk
Being established for 100+ years means we've met a lot of new faces. Many move out of the area and can no longer visit our shops. That's why we started our online delivery service. Now you can order your pie, mash and liquor plus eels from our website at manze.co.uk. We then use an overnight chilled delivery service meaning you can get your favorite food delivered straight to your doorstep.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Great Pie and Mash and jellied eels…

Great Pie and Mash and jellied eels delivered quickly and so we packaged for freshness. Always used Manzes as I was born and lived in Bermondsey so having deliveries regularly is my equivalent of my locals Cornish Pasty but my delivery is definitely better

October 17, 2025
Unprompted review
Rated 4 out of 5 stars

Great tasting pies

Great tasting pies, lovely bit of moisture inside, fantastically earthy lumpy mash. Liquor was good but a very heavy parsley taste, quite overpowering parsley taste for my family, but it was still good. Packaged well with plenty of ice/cool packs, heating instructions helpfully supplied. Only downside was the delivery time ... 4.45pm!! We prefer to eat our pie and mash as a lunch time treat so were disappointed to receive it so late in the day .... the delivery company, DPD, tracking showed the van was in my area, like 2 minutes from my home, most of the day but they didn't seem to think a fresh food delivery parcel should maybe be delivered as early as possible.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered as a treat

Ordered as a treat, so I didn’t have to make my own. Absolutely delicious, ordered extra for the freezer, will definitely be having another delivery soon. Highly recommend

October 17, 2025
Unprompted review
Rated 4 out of 5 stars

Love the pies but unfortunately the…

Love the pies but unfortunately the liqour was disappointing. It didn't have any flavour and had to throw it away. Even my son didn't like it and he loves pie and mash with liqour. Ordering was easy and when the delivery came, everything was packed nicely.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order
Got delivered on time
Absolutely delicious
Was a bit sceptical about reheating,
But tasted so fresh,
Definitely order again

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing.

The delivery was spot on and the food was absolutely amazing! The pie was packed with flavour, the mash was perfectly smooth and creamy, and the liquor brought everything together beautifully. It arrived well package and felt just like a classic comfort meal done to perfection. Couldn’t fault a thing – exceptional quality and service. I’ll definitely be ordering again soon!

September 28, 2025
Unprompted review
Rated 3 out of 5 stars

Bought the delivery for 6 mash

Bought the delivery for 6 mash, 6 pies, 4 gravy as I was desperate to try it. Not for me. Tasteless but..... I suspect for most its not so enjoy. I just wish I hadn't gone 'all in' and spent over £80 quid but.... you live and learn... (posting cos others may want to dip their toes in 1st)...

July 18, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

My elderly parents, who grew up in the eastend but no longer live there,always say how much they miss the traditional pie,mash,liquor and eels. Knowing Manzes as being traditionally one of the best,and seeing they now do online orders seemed perfect. I ordered quite a substantial box full of pies,liquor, mash and stewed eels. Packaging was great,all fully chilled and packed well. Sadly the food was not up to standard though,the pie crusts were tuff,mash was dry and lumpy and the liquor was tasteless. After spending £60,I honestly expected much better and so did my parents. I hate leaving bad reviews, but sadly on this occasion I feel it is justified. I think you could do so much better Manzes.

September 25, 2025
Unprompted review
Rated 2 out of 5 stars

Working class staple is now priced as haute cuisine.

I ordered double double for delivery and a carton of Jellied eels.
I can’t believe how much they have gone downhill. They have made the pies smaller with less filling and I paid £8.60 for 5 small pieces of eel. It seems that Manze have lost their integrity, sold out and now seem to be catering to the new money on the manor that consider going to a P&M shop “edgy”.
The mash and liquor was the only decent thing they served up.
Sad days
Never again

September 16, 2025
Unprompted review
Rated 3 out of 5 stars

Very Disappointed with Food.

Very Disappointed with Food.
Ordering very easy website. Arrived on day as stated. Packaged well.
Now the Downside: We followed the heating instructions that came with the food. But the pies were dried out mince, the potato was dry and lumpy and the green liquor was lumpy with no taste.
Total cost was £40 for 4 pies, 2 mash and 2 liquor. Far too expensive for what we received.
Could had Supermarket pie & mash cheaper and tastier.
Nothing like the good old days when Chapel Street Market was open up the Islington back in the 60’s. Will not be re-ordering.
Walton On The Naze is far superior

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was so easy

Ordering was so easy. Box arrived chilled and packed so well. Food, pie and mash absolutely amazing. A little taste of home in Devon

September 12, 2025
Unprompted review

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