Norway
Review of PostNord Norge AS
Dårlig kundeservice, sen levering. Alt med postnord er dårlig. Som ofte velger jeg å ikke bestille fra en nettside hvis de har postnord
Reply from PostNord Norge AS
Takk for din tilbakemelding og beklager så mye for den dårlige opplevelsen. Ta gjerne kontakt med oss via https://my.postnord.no/privat/contact om det er noe vi kan hjelpe deg med eller om du ønsker å gi en tilbakemelding på hva vi kan gjøre bedre neste gang. Vennlig hilsen PostNord.
Review of NA-KD.com
I would recommend everyone that likes any of the stuff na-kd has on their website to just order from them.
I have ordered from them many times before and unfortunately last time I ordered my package got lost. I sent an e-mail to na-kd and i got a reply 10 minutes later with an apology (it is not even their fault) they refunded me and they also gave me a discount code. The customer service is the best customer service i have experienced!
Reply from NA-KD.com
Hi,
Thank you for your wonderful review!
We are so happy to hear that you would recommend us to everyone! I'm sorry to hear that your parcel was lost but it's great to hear that our customer service could help you out with this and find you a solution to it all!
Best regards,
Rebecka, NA-KD.com
Review of Selfridges
I have ordered from them before with no problems at all. So i decided to order a Balenciaga bag and chose express delivery, it was suppose to come on the 7th of December, it arrived on the 12th. And when i opened the package i saw that it wasnt in its original box, no authencitiy card and it was missing a few tassels on the bag!
I told them that and i wanted to return and get a refund. To send the bag back i need some paperwork such as customs invoice (i live outside EU). I dont understand why it is so hard to send a picture of a piece of paper. I have sent tons of e-mails and called three times and i still dont get any help. I have taken this case through PayPal hoping that they can help me. They are NOT serious at all and i wont even recommend my worst enemy to buy anything from them.
Stay far away from selfridges!
