customerMrs Webb

Very helpful and friendly staff.
Brilliant new stock.

Have used arrow cars for years as they drop off and pick up at the terminal (for a price, which we have always happily paid) However, I booked a taxi for my daughter and her family who arrived in the early hours of the morning 29/8/25. The flight was delayed but I wasn't concerned as I had given the flight number so arrow should have been aware. On arrival they went to the taxi office, they were expecting to taxi to be waiting for them given the price I paid (£71.72 for a 6 person vehicle) Apparently, the system has now changed and they had to walk to the drop off area. The driver told them to hurry up and marched on ahead of them, seemingly annoyed they were late. My grandson was trying to run after the driver on the crossing, with cars around him. Very worrying and unprofessional. When they arrived at the taxi it was smaller than I had paid for. Very angry at their treatment and arrows change of policy! I should have been advised of the change at the time of booking.

Excellent, efficient service!

Friendly, competent and helpful.

Brilliant finish.

Very easy to order, quick delivery. Ordered a jumper which was too small. Returned to store, very quick hassle free procedure. Reordered larger size, which arrived in two days.

Very efficient service. Thank you!

My order arrived very quickly. The quality of the items was excellent and the ordering process was straightforward.

Online order arrived quickly. Returns were easy in store.
Excellent service.

Pet Supermarket are so efficient and reliable. We are very happy with the service they provide.
Thank you Pet Supermarket! 😊

Fast, efficient service.

Fast, efficient service.

My washing machine was not repairable. Replacement offered and delivered next day.

Very positive experience today in Park Furnishers, Eastgate! Will was so patient and helpful in assisting us in buying a suitable bed for my son. Will was friendly, approachable and not at all pushy as a salesman!

Christmas present for my Grandson so as yet unopened! However, customer service have been exceptional, answering my queries promptly and helpfully.

Fast, efficient service. Brilliant to be able to try different perfumes!

I have not received my order yet as I only placed it yesterday. However, the customer service was exceptional! I was unable to order online so Daniel ordered from his end and invoiced me. Friendly, helpful, fast response. Can't wait for my Oodies! Thank you Daniel.

Lovely quality wallet. Arrived on time. Excellent service.

Lovely quality clothes. Friendly, helpful staff!

Delivered on time. Very pleasant, friendly driver! Thank you.