OL

Olga

United Kingdom

Reviews

Review of HIPPO


Rated 3 out of 5 stars

Brilliant service, shame about the skip bag

The service itself was brilliant - the bag arrived the next day and was collected promptly when requested. However, the bag itself - it was a “Hippo Skip” - was disappointing. While advertised as half way size between 4 foot and 6 foot proper skips, the bag is just too floppy and does not keep its shape just falling flat on the ground, so it was a struggle to fill it . We had to improvise and tie its handles together, and much less stuff fitted in than would in a smaller size proper skip.

September 3, 2025

Reply from HIPPO

Hello there,

Thank you for the review and the comments on the service.

We also always appreciate the comments on the bag I have passed these over to the correct people.

If you have anything else you are more than welcome to contact us.

Kind regards
Ed

Review of Core Balance


Rated 1 out of 5 stars

Yoga alignment rubber mat

I bought this “yoga alignment rubber mat” in February this year. While it is less slippery than a basic yoga mat, it is very thin and hard/uncomfortable on the knees. It is also incredibly heavy - I travel a lot and like taking my yoga mat with me - but not this one!
Also, just after 6 months of gentle use, one edge split as if it was cut. I only ever rolled it up gently, never bending or exposing to anything sharp. I have never come across even the cheapest yoga mat splitting like this!
In my opinion, this is a poorly designed mat or a cheap production quality.

October 12, 2025
Unprompted review

Reply from Core Balance

Good afternoon Olga

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Review of The Paint Shed


Rated 5 out of 5 stars

Excellent company

A great selection of paints at competitive prices; a very fast delivery. When there was a delivery problem with DPD, it was promptly resolved by customer service.

November 28, 2023

Review of MyOrigines

Review of Flywire


Rated 1 out of 5 stars

AVOID: extortionate 20% fees

I tried to pay for US college application fee for my child, and found this to be an outdated last century technology with some extortionate fees. No other payment provider charges 20% for paying in a different currency.
No response to messages or emails and phones are not answered.
Avoid at all costs!

October 27, 2023
Unprompted review

Reply from Flywire

Hi Olga,

Thank you for taking the time to share your opinions with us. We apologize for the inconvenience you have experienced while using our services.

Please be advised that all Common Application payments come with a fixed USD 9.50 equivalent fee bundled into the exchange rate (that is disclosed before the payment stage). This is an agreed upon amount for processing all Common Application international application fees.

Our goal is to provide an easy and smooth payment experience, and we regret that we did not meet your expectations on this occasion. We apologize for the delay in our response as we are currently experiencing a high volume of enquiries at this time. We will do our best to reply to all email enquiries to support@flywire.com as soon as possible.

Flywire is available 24/7 thus please try to reach out to us again through our live chat feature on our website or call us (https://www.flywire.com/company/call-us) for any urgent enquiries. Furthermore, you can also visit our Help & Support Center (https://help.flywire.com/hc/en-us) to view our frequently asked questions.

We use customer insights to focus our attention on problematic areas, and it is honest feedback like yours that helps us improve.

Best,
Payment Experience Team @ Flywire

Review of Complete Savings


Rated 1 out of 5 stars

Beware of Scam!

This company was displaying its ad every time I shopped on Lookfantastic giving a discount of £20 odd on my order, as long as I register with then. In September I decided to register, and sent a snapshot of purchase receipt on the same order to get the advertised discount, as per their instruction. Also, sent another receipt to qualify for £15 monthly bonus.
A few days later got 2 identical emails, both saying they did not like the photos of the receipts, and someone would email me within 24 hours for further details.
Nobody contacted me, and I complained. They just cancelled my membership, no response to my complain whatsoever, and still charged me £15 membership. These scammers are just after your £15.

September 8, 2023
Unprompted review

Reply from Complete Savings

Hello Olga, 

We are sorry to hear of your dissatisfaction with our programme. You can be assured that Complete Savings generates significant cashback savings for its members. Upon checking, your monthly bonus and welcome rewards were declined since you presented an incorrect receipt.

For your reference, we are offering the following rewards for our members. Please note that terms and conditions may be different depending on the member’s agreed sign-up form.

1. Cashback: In order for us to track your purchase, you must sign in first on our website, then look for the retailer you want to purchase from. Select the retailer, and you will be redirected to their website. In this way, we can track the transaction from our end.

2. Monthly Bonus: Your monthly bonus is our way of saying thanks for being a loyal customer. You can claim this every calendar month. Just make sure to return to the retailer or service provider where you signed up for Complete Savings and forward us your booking or confirmation email. We would like to remind you that your monthly bonus is not automatically tracked by our system, unlike cashback. These two benefits are totally different.

3. Welcome Reward: You can claim this within 90 days after your joining date. You must present a receipt from Look Fantastic. The receipt must not be before the joining date or on the same date as you join.

We hope this information helps.

If you have further questions, you can easily contact us in either of the following ways:
Free telephone from within the UK: 0800 389 6960
Email: customerservice@completesavings.co.uk
Hours of operation are Monday-Friday, 8 a.m.–8 p.m., and Saturday, 9 a.m.–4 p.m.

Thank you.

Kind regards, 
Complete Savings

Review of adidas United Kingdom


Rated 1 out of 5 stars

Order delayed with no expected dispatch date

I placed an order on adidas app 10 days ago, and just keep getting emails saying “sorry your order has been delayed, we were not able to ship it”. No explanation why or any anticipated shipment date. I chatted to customer services who were very polite but just said the same thing - “we are sorry we have not been able to ship it yet”. Not very useful, especially as they charged me at the time of the order.

January 26, 2022
Unprompted review

Review of transfergo.com


Rated 5 out of 5 stars

Excellent service

It is easy to set up and use, the exchange rates are very close to mid-market rates which you do not get anywhere else, and the fees are very low.
I worked out that for the transfer of 1,900 euros into U.K. pounds, I received over £150 more than I would have done using Post Office service, and I did not need to leave my home!

December 14, 2018
Unprompted review