Nadeem Akbar

This company beggars belief. So I contacted them to arrange for delivery of my 2 missing lights as per my previous review where they tried to defraud me.

They acknowledged their mistake and I have just received the package with the 2 missing lights. Surprise surprise when I opened the box there was only 1 light in there. The weight again correlates to 2 lights being the package, but it is impossible to fit in 2 lights in the size of the outer packaging box.

I got multiple reassurances that 2 lights would be despatched but it seems the company will try to reflect inaccurate weights and defraud you where possible.

Back to trying to get my missing light sorted now. Surely an empty box won't turn up next time.

This company has tried to defraud me by misrepresenting the weight on an item to reflect 3 lights when in fact they only sent me 1. It is impossible to fit in 3 light boxes into the size box they sent. They reflected the weight as 9.9kg as each box weighs gross 3.3kg and this will provably be their evidence to indicate there was 3 lights in the box. Regardless the big box would never house 3 individual light boxes.

I have just emailed them to request for the other 2 lights but not holding much hope.

Best bet is probably to file a case with my credit card and attempt to inform customs on the misleading weight Information.

I would not buy from this company again even if my issue is settled amicably.

Delivery deivers Daniel A and Maciej were very good. No problems.

James was very helpful and understanding. A real assest for your team. It was a pleasure speaking with him.