Taking out the insurance was…ok
Taking out the insurance was easy.Unfortunately they keep sending texts and emails one after the other even though I have answered the query.?
Have had a call from RAC and all issues have been resolved.
Excellent service received
Reply from RAC Car Insurance
Hi Rob,
Thank you for your feedback — we’re glad to hear that taking out the insurance was easy!
We're really sorry to hear about the repeated messages you've been receiving. That’s definitely not the experience we want for our customers. It sounds like something may have gone wrong in our communication process, and we’d love the chance to look into it and get it sorted for you.
We will be in touch shortly so we can try and resolve this for you as quickly as possible.
Thanks again for bringing this to our attention — we really appreciate it!
Many thanks,
Kirsty