Amazing customer care and product…
Amazing customer care and product knowledge.
I purchased a Grill Dome Infinity X2 in May 2024. I have had lots of use out of it since then and have generally found it to be excellent and a solid performing BBQ. This summer there were a couple of issues with it which I reported. John & Paul were so helpful and went above and beyond to sort it out advising that Grill Dome have an excellent warranty and that the issues although very rare were covered. They kept me updated and sorted it quickly and efficiently without any issues. I buy all my supplies from the shop in Sidcup and will continue to do so.
