Very good - as usual.
Apart from a hiccup on phoning back, everything was great (and, of course, helping to make it a good deal.
September 22, 2025
DC
David Coleman
United Kingdom
Reviews
Review of Planet Cruise
Review of Trustpilot
A very useful tool.
September 10, 2025
Review of Staysure Travel Insurance
Simply very easy
Simply very easy. Online form even 'knew' of a medical niggle I had to mention (I'd never heard of it before ?)
September 2, 2025
Review of World of Books
Cheap & easy.
October 7, 2024
Review of Octopus Energy
Still have some confidence that Octopus…
Still have some confidence that Octopus is a good choice. (Chosen a fixed term again due to thinking the world may not be 'stable' for some long while).
September 28, 2024
Unprompted review
Review of Octopus Energy
Reply from Octopus Energy
Hi David,
Thank you for taking time to send a feedback to our Trust Pilot review. Apologies I missed you today, I did leave you a brief voicemail.
I have also sent you a direct email after calling.
Apologies for the wait time this week, we had been hit with a busy spell. We work hard to answer all our calls asap.
Following your review, I confirm your direct debit was changed as agreed, moving forward for your reassurance.
If you need any further assistance please do get back in touch and we will be happy to help.
Love and Power,
Ras
Review of Assured Pharmacy
Please use 'house' 'phone or E-mail for 'confirm'
Tried several times, but still unsure if my request has got through to anybody to action ?
I don't have a 'mobile' 'phone - please use 'house' landline (01933 315002) for confirmation stage. Thanks.
August 9, 2022
Reply from Assured Pharmacy
I can see we have contacted you and this issue has been resolved.
Review of Flow Energy UK
Asked FLOW to switch our supply to new…
Asked FLOW to switch our supply to new address on 3rd January. Closure of 'old' address went through & new 'Electricity supply' OK. 'Gas supply' didn't happen, but was because previos supplier failed to update National Database. Since then trying to get it sorted has been failed consistently and 'helpline' staff have frequently been awful. I've had to do the chasing and still cannot enter a Gas meter reading. Have registered the current readings by 'phone today, as I still cannot do it online. Have asked for an E-mail to confirm that today's information will get things sorted after 3 1/2 months.
April 16, 2019
Unprompted review
Reply from Flow Energy UK
Hello,
Thank you for your review.
I’m sorry to hear of your recent experience with Flow.
We are aware of the issues you have raised and will be in touch with you directly.
If you would like to discuss this further, please do not hesitate to get in touch with our Customer Services on 0800 092 0202.
Warm regards,
Flow
Review of Hastings Direct
No problems & as I expect
No problems - what I want & as I expect (better than many, in fact)
April 8, 2019
Unprompted review
Review of The AA Breakdown Cover
Your guy was superb
Your guy was superb - and I kept warm on his seated seats!
December 19, 2018
Unprompted review
Review of Assured Pharmacy
They provide a service that I want.
They provide a service that I appreciate, but, many times, I have fallen foul of a total inability to work out how to use their on-line site ordering process that reaches me by E-mail. Placing an order has often been quite fraught - and, more than once, I've ended up having to telephone (and go through the complete 'review' - effectively, twice !). The people have then been as helpful as it seems they can be, but it is annoying - & I'm then the one who's paying for the call !
November 6, 2018
Unprompted review